Paper jam problem with xerox 5645

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  • Enzo
    Trusted Tech

    250+ Posts
    • Jul 2009
    • 407

    #1

    Paper jam problem with xerox 5645

    hello friends. I have a paper jam problem with my xerox 5645.
    I enclose pictures of the problem.
    The paper is jammed in the area1.
    A technician told me that the problem is caused by the clutch (CL08-070).
    I changed it and the problem is solved. At first, the paper is still jammed, but after a little time the machine worked again.
    After 30 thousand copies, the problem has come back!
    Now I ask you ... is again the clutch? The clutch that I bought is new, not used!
    It may have broken yet? Is there some other reason? Thanks so much.
    paperjam1.jpgpaperjam2.jpgservice manual - workcentre 5645 clutchp.jpg
  • Lee2475
    Technician
    • Oct 2014
    • 48

    #2
    Re: Paper jam problem with xerox 5645

    looks like its catching to me looking at the top of the paper, Have yot tried it from another paper tray?

    Comment

    • Lee2475
      Technician
      • Oct 2014
      • 48

      #3
      Re: Paper jam problem with xerox 5645

      Also give me the fault history if your sure its not catching on anything in the paper path.

      Comment

      • Enzo
        Trusted Tech

        250+ Posts
        • Jul 2009
        • 407

        #4
        Re: Paper jam problem with xerox 5645

        yes, friend! each tray to give the same problem!
        My fault history indicates only a problem with the paper sensors. But I have also excluded this problem as I have also changed the entire Group!

        Comment

        • Lee2475
          Technician
          • Oct 2014
          • 48

          #5
          Re: Paper jam problem with xerox 5645

          Give me what codes you have and I can have a look on searchlite I've never had a problem with the sensors on the registration before only the one down the very bottom of the left side, does this do it every copy? You haven't got any codes for hvps? As I've had the same thing and it's been that, soon as it tries to put the image on the drum it faults out the paper stops about there, just a thought.
          Only thing to do it run component control and see if the sensors switch and the rollers turn under abit of load.

          Comment

          • livewire
            Senior Tech

            500+ Posts
            • Sep 2011
            • 608

            #6
            Re: Paper jam problem with xerox 5645

            Try to make copy from bypass.

            Comment

            • Enzo
              Trusted Tech

              250+ Posts
              • Jul 2009
              • 407

              #7
              Re: Paper jam problem with xerox 5645

              Originally posted by livewire
              Try to make copy from bypass.
              The sheet from bypass will not start!

              Comment

              • Enzo
                Trusted Tech

                250+ Posts
                • Jul 2009
                • 407

                #8
                Re: Paper jam problem with xerox 5645

                Originally posted by Lee2475
                Give me what codes you have and I can have a look on searchlite I've never had a problem with the sensors on the registration before only the one down the very bottom of the left side, does this do it every copy? You haven't got any codes for hvps? As I've had the same thing and it's been that, soon as it tries to put the image on the drum it faults out the paper stops about there, just a thought.
                Only thing to do it run component control and see if the sensors switch and the rollers turn under abit of load.
                Now I do not remember the code number but I have the service manual and it indicates a problem with the sensors. I've already tried to run a check on the components, but it was positive

                Comment

                • livewire
                  Senior Tech

                  500+ Posts
                  • Sep 2011
                  • 608

                  #9
                  Re: Paper jam problem with xerox 5645

                  When you clear the jam, delete all print jobs.
                  Is the machine ready for work?

                  Comment

                  • Enzo
                    Trusted Tech

                    250+ Posts
                    • Jul 2009
                    • 407

                    #10
                    Re: Paper jam problem with xerox 5645

                    Originally posted by livewire
                    When you clear the jam, delete all print jobs.
                    Is the machine ready for work?
                    Exact

                    Comment

                    • adriansto
                      Service Manager

                      Site Contributor
                      VIP Subscriber
                      1,000+ Posts
                      • Nov 2007
                      • 2384

                      #11
                      Re: Paper jam problem with xerox 5645

                      It's clear the roller shaft nr. 25 from registration transport dont turn on.
                      So remove duplex tray then registration transport and check.

                      Comment

                      • Enzo
                        Trusted Tech

                        250+ Posts
                        • Jul 2009
                        • 407

                        #12
                        Re: Paper jam problem with xerox 5645

                        Originally posted by adriansto
                        It's clear the roller shaft nr. 25 from registration transport dont turn on.
                        So remove duplex tray then registration transport and check.
                        thanks friend. how I can locate exactly the roller nr.25?
                        you mean this: 059K60040 ?
                        I've already changed it with another one that works. it has worked for other 30 thousand copies and then the problem has come back!

                        Comment

                        • adriansto
                          Service Manager

                          Site Contributor
                          VIP Subscriber
                          1,000+ Posts
                          • Nov 2007
                          • 2384

                          #13
                          Re: Paper jam problem with xerox 5645

                          604K55570

                          Comment

                          • xeroxguru

                            #14
                            Re: Paper jam problem with xerox 5645

                            Things to check for is the updated registration clutch the one way drive gears for the vertical transport and there is no binding in the registration rollers.

                            Comment

                            • Exok
                              Senior Tech

                              500+ Posts
                              • Jun 2011
                              • 750

                              #15
                              Re: Paper jam problem with xerox 5645

                              It would help to know the exact jam fault code (such as 08-151). It does look like paper is being fed up the vertical transport then hitting the registration assembly that is not moving (or possibly not seated correctly).

                              Does the machine make any irregular noises when it jams? This can indicate a problem with the main drive unit. If the main drive unit is stalling it will not supply drive to the registration rollers and cause similar jams.

                              A new registration clutch should work fine for 500,000 copies or more. Did you use a new style clutch? It has blue wires not black.

                              I would start by removing the registration assembly.
                              Remove all gears from the rear of the registration assembly and inspect them for damage.
                              Remove all bushings from the roller shafts.
                              Clean the rollers and roller shafts and inside of the bushings.
                              Lubricate the ends of the roller shafts and inside of the bushings (replace any bushings that are worn)
                              Remove the top plate of the registration assembly that houses the upper registration roller.
                              Clean out the housing for the upper roller.
                              Clean the black plastic pieces that apply spring pressure to the roller shaft and lightly grease with plastislip grease as well as the 2 end caps for the roller shaft.
                              Reassembly the registration assembly.
                              Reinstall the registration assembly.
                              Take care to ensure that the small mounting hook on the front left side of the registration assembly is inserted inside the frame cut out so that the unit is not sticking up too high at the front end.
                              Take care to rout the ground wire that plugs into the upper registration plate at the front of the registration assembly so that it does not stick out into the paper path.
                              This should cover everything in the registration assembly that can be the cause.

                              Also, inspect the hinges on the left door assembly. If the hinges are cracked, you may not be getting good pressure from the vertical transport rollers to deliver the paper to the registration assembly.

                              Inspect the 2 sets of rollers in the vertical transport. The drive for these rollers can come loose and the rollers can shift toward the back. This lets the roller bearing at the front of the rollers to fall out of the frame. Shift them forward and back. Try to shift up and down. There should be no up or down play to the rollers if they are seated correctly.

                              The fact that your bypass try does not feed is interesting too. If nothing above helps, try to figure out why its not feeding, it might lead you to other discoveries.

                              Comment

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