Timing, opportunity and fit. These are three strategic criteria driving Doceo’s acquisition strategy for the balance of 2025. But perhaps ‘accelerated’ is the adjective that best describes CEO John Lewis’ track record since the beginning of 2024. This week’s acquisition of the print technology division of Graffen Business Systems marks the 10th deal closed by the York, Pennsylvania, business technology solutions provider since 2018. However, five of the deals have closed since January of 2024. “We may finish the year without another acquisition, but we’re always evaluating,” Lewis noted. “If we do pursue another opportunity, it will likely be a small MSP to help us accelerate growth in IT services — a key priority for us.” The move builds on Doceo’s momentum in the Philadelphia market, reinforcing its commitment to customer-first service, strategic expansion, and long-term regional growth. Coincidentally, shedding the print technology division was also a strategic play Graffen Business Systems. Graffen, a Philadelphia-based business systems provider with a long-standing reputation in managed IT and communications, is sharpening its focus exclusively on its IT business. Graffen is strategically aligning its resources to deliver even greater, more focused IT value to its business clients. “As we transition to a 100% IT-focused organization, it was essential to find a partner who would care for our print clients with the same commitment and integrity we’ve always strived to deliver,” said Jeff Grimes, CEO and president of Graffen Business Systems. “Doceo is that partner. Their customer-first culture and proven track record made them the clear choice. This is a win for our clients, a win for our team, and a win for the future.” Doceo’s acquisition of Graffen’s Print Technology Division brings a loyal client base and seasoned professionals into its growing Philadelphia team. With this acquisition, Doceo strengthens its already-deep market coverage and continues to expand in one of the Mid-Atlantic’s most dynamic regions. “Philadelphia continues to play a key role in our long-term growth strategy,” Lewis added. “This acquisition deepens our market presence and reinforces our commitment to becoming the region’s leading provider of customer-focused business technology solutions. We’re thrilled to welcome Graffen’s print clients and team members into the Doceo family as we continue to deliver unmatched value through our proven technology and proven people.” With a growing footprint across the Mid-Atlantic—including Pennsylvania, Maryland, and Northern Virginia—this acquisition underscores Doceo’s role as a dominant regional force in the business technology industry. It also reflects Doceo’s strategy of intentional, values-driven growth that puts people, performance and long-term relationships at the center. Proven Technology, Proven People Doceo helps businesses work smarter with technology solutions that boost productivity, enhance security, and drive efficiency. From intelligent print systems and managed services to IT, cybersecurity, workflow automation, and digital marketing, Doceo delivers integrated solutions that reduce costs and protect critical assets. As a trusted Mid-Atlantic partner, Doceo provides high-performance print, IT, and document management services that ensure business continuity and minimize downtime. Its cybersecurity and infrastructure solutions safeguard networks with proactive support and expert insight. According to Lewis, Doceo will continue to evaluate print technology dealerships in addition to IT service providers. The common denominators among the dealer’s most-sought-after prospects are strong cultural alignment and clear client value. “Our growth is intentionally paced — ensuring we never compromise the service experience our clients count on,” he remarked. “Geographically, we’re focused on deepening our presence in the Mid-Atlantic, though we remain open to any market that helps us deliver smarter, stronger solutions. At the end of the day, the customer comes first. Always.” Doceo also empowers clients to grow their brands and generate revenue through results-driven marketing strategies—from digital campaigns to brand development and performance analytics. With a commitment to personalized service, responsive support, and long-term partnerships, Doceo delivers measurable value to businesses of all sizes. Through strategic acquisitions and community-focused initiatives like Doceo Gives Back, the company continues to grow its impact and footprint across the region.
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