In this video clip, Jen Healy from Ricoh discusses the company’s focus on customer engagement from a digital standpoint. Healy emphasizes the importance of considering various strategies to engage customers online, including chatbots, sales representatives, and lead development. Healy also discusses their co-op program, wherein dealers submit their expenses and Ricoh covers them on pre-approved...
The post Embracing the Digital Shift: Ricoh Enhances Customer Experience and Empowers Dealers appeared first on Industry Analysts, Inc..
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The post Embracing the Digital Shift: Ricoh Enhances Customer Experience and Empowers Dealers appeared first on Industry Analysts, Inc..
More...