The Net Promoter Score (NPS) system is a reputable metric used across industries to gauge customer satisfaction and predict business growth. It works by asking customers a single, straightforward question: “On a scale of 0-10, how likely are you to recommend our product/service to a friend or colleague?” Based on the responses, companies can classify...
The post Specialized NPS Ratings for Office Equipment Dealers appeared first on Industry Analysts, Inc..
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The post Specialized NPS Ratings for Office Equipment Dealers appeared first on Industry Analysts, Inc..
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