By Joan Honig, DocuWare: Most companies have a customer relationship management (CRM) system in place. At the beginning of the customer journey, a CRM solution manages data about potential customers, sales calls and proposals. Once a prospective buyer becomes a customer the solution tracks information like contacts, contracts, renewal dates and customer interactions with your sales...
The post 6 Essential Benefits of Customer Information Management appeared first on Industry Analysts, Inc..
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The post 6 Essential Benefits of Customer Information Management appeared first on Industry Analysts, Inc..
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