Executive SummaryMost organisations already employ digitisation systems for the purpose of processing and storing information in multiple electronic file formats which are then accessible by a wide range of software applications. But few have yet implemented formal procedures and technologies for controlling the process, with systems to centralise document scanning, capture, data classification and distribution, remaining the exception rather than the norm.
Based on a Computing survey of almost 200 ICT and finance managers this white paper provides a detailed snapshot of how businesses capture and manage both paper-based and electronic information coming into their organisation, and identifies whether certain types of data and document formats are easier to process than others.
It also looks at the problems that inefficient document management systems can create for employees and business partners by causing data processing delays or obscuring mission-critical information, and examines the drivers behind any appetite for document management system upgrades or implementation within individual companies.
The Document Mountain: As Broad as it is High
The range of documents that finance departments deal with is broad, with invoices, purchase orders and expenses forms being regularly processed in the majority of cases, followed by cheques, tax forms, contracts and other types of non-specified remittances (Fig. 1). Others included SAP reports, timesheets, BACS/Swift payments, credit card reports and wage slips.
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