Introduction to the Ricoh Process Efficiency IndexThis independent study was conducted by Coleman Parkes Research and commissioned by Ricoh Europe PLC. It provides European CIOs with a fresh insight into business critical document processes. It identifies the areas for improvement and the economic return that those improvements could deliver, particularly in light of the challenges facing the future workplace, including changing demographics, an increased emphasis on sustainability, globalisation and new technology.
The Baby Boom generation is leaving the workforce by 2025 and taking valuable knowledge with them. At the same time the Millennial’s are joining with new ways of working and as mobile work accelerates, it increases the need for organisations to manage the way information is accessed remotely.
It is therefore, paramount that business critical information is captured and easily accessed to ensure European businesses can retain their knowledge and competitive edge. In fact the European Union is also committed to supporting businesses to manage information more effectively into the future with its Digital Agenda. It is seeking to identify the challenges that lie ahead for businesses in effectively managing critical information into the future. This study further unveils some of those challenges.
The Ricoh Process Efficiency Index is an evolution of the Ricoh Document Governance Index, which identified how European organisations controlled and managed documents with regards to cost, sustainability and security. Instead it looks deeper into organisations to understand the specific impacts of processing business critical documents.
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