Thirty-three years ago this month the phrase "paperless office" entered the business lexicon in a BusinessWeek article titled "The Office of the Future." In the article, George Pake, the legendary head of the Xerox Palo Alto Research Center (PARC), foresaw technology that by 1995 would let computer users summon on-screen documents "by pressing a button," eliminating the need for much if not all ...
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