Ricoh training

[subaro]

Re: Ricoh training

He fried the classroom machine and Ricoh ask that he not be sent back.

I think that ricoh trainer himself needed some discipline. This is expected in classroom training as even seasoned techs i see are nervous and most does not even want to attend. why, because the fear of failing the cousres. Classroom training in my opinion is more of an introduction to a new series of machines and for tech new or old to get familar with the product before they are put into service. the training session is not to teach a tech the basics of general troubleshooting, and it is the responsibility of the company sending the individuals for certification to be confident that the tech is able to listen and follow instructions. Even if you are a seasoned tech, you still does not know a new product better than the newibee. You have to have a bit of patience for the younger ones to grow and be that father figure , so to speak. I know it can be frustrating, but as it is now, this industry needs a lot of young people to continue where you left off and guess what , you are an important part in training them too.

[slimslob]

Re: Ricoh training

He fried the classroom machine and Ricoh ask that he not be sent back.

I think that ricoh trainer himself needed some discipline. This is expected in classroom training as even seasoned techs i see are nervous and most does not even want to attend. why, because the fear of failing the cousres. Classroom training in my opinion is more of an introduction to a new series of machines and for tech new or old to get familar with the product before they are put into service. the training session is not to teach a tech the basics of general troubleshooting, and it is the responsibility of the company sending the individuals for certification to be confident that the tech is able to listen and follow instructions. Even if you are a seasoned tech, you still does not know a new product better than the newibee. You have to have a bit of patience for the younger ones to grow and be that father figure , so to speak. I know it can be frustrating, but as it is now, this industry needs a lot of young people to continue where you left off and guess what , you are an important part in training them too.

I have seen seasoned tech, myself included, snap a fusing unit lamp during class room training. The instructor merely went and got another lamp. It takes more than one incident in the class room for an instructor to kick a student out.