The future of work

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  • SalesServiceGuy
    Field Supervisor

    Site Contributor
    5,000+ Posts
    • Dec 2009
    • 8144

    #16
    Re: The future of work

    The future of work could also see employees using their own personal stylus pen to activate functions on the LCD panel of a shared office copier with a spray bottle of sanitizer and a box of gloves nearby.

    Some copier vendors offer virtual network connections to their copiers which would allow for keyboard activation via mobile devices.

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    • 20 year tech
      Senior Tech

      500+ Posts
      • May 2014
      • 577

      #17
      Re: The future of work

      Originally posted by SalesServiceGuy
      Restaurants are going to be different for sure. With fewer tables available due to social distancing restaurants will be forced to get people in and out quicker and serve longer hours.

      They can do this via new apps that are activated when a user sits down at a table and touches a small tabletop device with their mobile phone..

      You will be able to order food from the app. The food will be brought to you and you will be able to pay by the app so that there will be no waiting to pay for your food.

      I would not expect leisurely dining experiences with friends, family and business associates.

      Menus will likely have to be simplified with fewer offerings.

      I have no idea how bars will work as they traditionally encourage people to sit and mingle longer for many hours.

      A lot of home office installs have very rudimentary network setups and lots of freeware to manage security. People will be cheap and try and string something together plus you have to deal with whatever security the ISPs have on their routers.

      Restaurants and bars will likely be some of the last industries to come back online just behind hair dressers, nail salons and tattoo parlors. i was just using them to make a point. I have several customers with small branch locations that need IT support which I believe you are referring to in your original post. we all will need to adapt to be sure but the industry will survive just in a different way I believe.

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      • KenB
        Geek Extraordinaire

        2,500+ Posts
        • Dec 2007
        • 3944

        #18
        Re: The future of work

        Originally posted by SalesServiceGuy
        A lot of home office installs have very rudimentary network setups and lots of freeware to manage security. People will be cheap and try and string something together plus you have to deal with whatever security the ISPs have on their routers.
        With this new weakened security scammers and hackers are already having the time of their lives, preying on the weak and unknowing.

        I have watched a ton of scambaiting videos on YouTube where fake IT companies (mostly, but not all in India) fleece their victims for hundreds if not thousands of dollars. Shutting them down is nearly impossible, as most of law enforcement turns a blind eye to it.

        Without an astute IT department for guidance and protection, there will be much more of this going forward.
        “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

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        • SalesServiceGuy
          Field Supervisor

          Site Contributor
          5,000+ Posts
          • Dec 2009
          • 8144

          #19
          Re: The future of work

          Originally posted by KenB
          With this new weakened security scammers and hackers are already having the time of their lives, preying on the weak and unknowing.

          I have watched a ton of scambaiting videos on YouTube where fake IT companies (mostly, but not all in India) fleece their victims for hundreds if not thousands of dollars. Shutting them down is nearly impossible, as most of law enforcement turns a blind eye to it.

          Without an astute IT department for guidance and protection, there will be much more of this going forward.
          Millions of office workers around the world have been quickly forced to work from home away from the secure electronic confines of their office workspace.

          Although the IT services part of Imaging industry remains very busy trying to support these remote employees holes in security is guaranteed and become a great target for hackers and criminals to attack for criminal profit.

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          • 20 year tech
            Senior Tech

            500+ Posts
            • May 2014
            • 577

            #20
            Re: The future of work

            Originally posted by SalesServiceGuy
            Millions of office workers around the world have been quickly forced to work from home away from the secure electronic confines of their office workspace.

            Although the IT services part of Imaging industry remains very busy trying to support these remote employees holes in security is guaranteed and become a great target for hackers and criminals to attack for criminal profit.
            I agree. I received a bogus email last week it looked to be from our IT manager but had him asking me for my phone number (pretty sure he knows it LOL) with links to click. Not a very slick fraud attempt but you have to pay attention.

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            • SalesServiceGuy
              Field Supervisor

              Site Contributor
              5,000+ Posts
              • Dec 2009
              • 8144

              #21
              Re: The future of work

              The future of work as per the CEO of Cisco states that most corporations have reached the conclusion that they can indeed work efficiently and effectively from home and outside the office.

              Via it's WebEx teleconferencing platform, Ciso hosted over 500,000,000 video meetings in April with what is known as "white glove" service, meaning special care to host secure meetings when discussing issues like confidential topics and intellectual property.

              THere is also new thinking about how and where talent is accessed and deployed by an organization. It no longer has to be within the four walls of a corporate building.

              Video conferencing is now being used in new ways such as virtual patient intakes by nurses to eliminate their exposure to patients in high risk areas as well as the sad final farewells between family members who are prohibited from being be there in person as a loved one takes their final breaths.

              Video conferencing cameras are mounted on mobile robots so that Doctors can interact with patients at long distance or when no one is available locally due to exhaustion or lack of staff. Maybe copier techs will be soon servicing such devices?

              Comment

              • Bix
                Service Manager

                1,000+ Posts
                • Apr 2018
                • 1421

                #22
                Re: The future of work

                I believe that in the not too distant future, it will print less and less and printers will be able to manage problems better independently. We will be able to solve problems remotely.


                The role of the technician with the screwdriver will change, probably will have more of a computer role. Maybe this is already reality.

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                • SalesServiceGuy
                  Field Supervisor

                  Site Contributor
                  5,000+ Posts
                  • Dec 2009
                  • 8144

                  #23
                  Re: The future of work

                  More and more 21 Century employees view work as a "thing you do" rather than a "place you go".

                  In other words, modern employees often work off-site at a home office or other locations.

                  Without access to company information via the internet or Private Cloud, productivity can cone to a screeching halt.

                  Modern workers need to be able to access their info anytime, anywhere.

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                  • D_L_P
                    Self Employed

                    1,000+ Posts
                    • Oct 2009
                    • 1196

                    #24
                    Re: The future of work

                    I've been working from home for almost two months now, I love it! My commute is going from the couch to the kitchen table.

                    I don't work on copiers anymore, just IT now. Had been in a cubicle for over a year and was ready to quit and go back in the field. Then the virus came along and now we work from home. I will do whatever I can to avoid going back to a cubicle.

                    They went from business as usual to shifting everyone (100+ people) to laptops/VPN in a matter of days. Things slowed down the first week or two but have picked up to the usual pace now. I can't imagine what management is thinking now. People don't need to have a manager looking over their shoulder to stay productive. Being in the office is completely unnecessary.

                    I've made a website and the income from that is starting to pick up. Not consistent enough to quit my day job but if more and more people switch to home office I should be in good shape. More traffic = more sales + paid advertising.

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                    • NeoMatrix
                      Senior Tech.

                      2,500+ Posts
                      • Nov 2010
                      • 3514

                      #25
                      Re: The future of work

                      Originally posted by SalesServiceGuy
                      More and more 21 Century employees view work as a "thing you do" rather than a "place you go".

                      In other words, modern employees often work off-site at a home office or other locations.

                      Without access to company information via the internet or Private Cloud, productivity can cone to a screeching halt.

                      Modern workers need to be able to access their info anytime, anywhere.
                      Wouldn't that be an amazing world to live in, people working for the luv of it rather than for the need of it....

                      Wouldn't it be great for science to be used as a blessing not a curse as its used now by the bored sh!tless corp-gods with too much money.



                      No harm in dreaming.....
                      Inauguration to the "AI cancel-culture" fraternity 1997...
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                      • tsbservice
                        Field tech

                        Site Contributor
                        5,000+ Posts
                        • May 2007
                        • 7977

                        #26
                        Re: The future of work

                        Originally posted by NeoMatrix
                        Wouldn't that be an amazing world to live in, people working for the luv of it rather than for the need of it....

                        Wouldn't it be great for science to be used as a blessing not a curse as its used now by the bored sh!tless corp-gods with too much money.



                        No harm in dreaming.....
                        Keep dreaming on Neo 👍 we all need to believe in good not bad!
                        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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                        • SalesServiceGuy
                          Field Supervisor

                          Site Contributor
                          5,000+ Posts
                          • Dec 2009
                          • 8144

                          #27
                          Re: The future of work

                          Whether you are a Fortune 500 company or a startup, being told that your sales force is grounded, your product and engineering teams need to work from home, and your customers are closing down operations wasn’t a positive start to Q2 2020. It also wasn’t immediately seen as one of the biggest workforce transformation opportunities of the century.

                          With figures showing that more than 40 million people can make “work at home” a regular part of their jobs, companies of all sizes are adapting how they optimize the performance and well-being of their workforces.

                          More Time For Learning

                          A reduction in travel and employees being stuck at home in front of their computers means many organizations are focusing on how to upskill their current workforce to maximize downtime and deliver value and reassurance to their employees.

                          With the majority of in-person training now impossible, remote, online solutions are seeing a surge in usage. Employees stuck at home want to learn new skills, stay ahead and adopt new practices such as mindfulness and resilience training to help cope with the abrupt change in work-life balance. In fact, recent data from TrainingIndustry showed an over 8,000% increase in search traffic for remote learning, among other related terms.

                          High Tech Home Office.jpg

                          Travel, distractions and poor engagement have traditionally meant that it could be a challenge to get employees in front of learning solutions. Many people now have a little more spare time and an increased desire to learn not only work-related skills, but also complementary skills such as mindfulness, yoga and soft skills.

                          By leveling up your team in the current environment, your ROI on training spend will be higher and longer lasting due to improved engagement. Moreover, remote training can be significantly more cost-effective and scalable than traditional face-to-face training for disciplines such as sales and soft skills.

                          Increased Productivity And Focus
                          A range of studies have shown that remote work can increase productivity. Flexible working from home, if implemented correctly, can lead to feelings of empowerment and improved focus for your team.

                          By training and empowering employees today, the best teams and companies can mitigate the negative effects caused by losing out on the close proximity of working together in an office environment and help employees develop new skill sets they might otherwise not have had the opportunity to discover.

                          Using Learning Technology To Avoid Webinar Burnout

                          The downside to moving to video calls for internal and external meetings is that improved accessibility can lead to online meeting fatigue. With many businesses favoring webinars and online PowerPoints for training employees at scale, we will likely see reduced engagement for both internal training and external customer engagement over time. Utilizing app-based learning technologies and mobile-based AR and VR training tools can help to differentiate businesses and maximize engagement.

                          Remote learning for workforce training is likely to stay around after face-to-face training resumes. Integrating newer technologies around existing tools to help improve learning and save costs on traditional employee training will be key for companies that wish to future-proof their workforces.

                          Future-Proofing Learning Culture

                          CEOs and HR teams have been faced with tough decisions regarding headcount and employee well-being with the change in work environments and business operations. Many employees are struggling with working away from their usual offices, along with the closure of gyms and social hubs and, in some geographies, the inability to leave their homes without compromising their health.

                          Organizations must focus on improving their organizational culture and prioritizing employee well-being. These positive impacts will need to be integrated to any return-to-normal strategies such that training does not simply revert to the old way of doing things. Focus on learning and well-being will need to be maintained in our “new normal.”

                          Technology is now becoming an increasing necessity to future-proof the workforce and scale face-to-face training. One thing is for sure: Companies of all sizes must remember that the ways in which employees are trained, onboarded and upskilled will not be returning to the old way of doing things for quite some time, if ever.

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                          • roho
                            Senior Tech

                            500+ Posts
                            • Mar 2009
                            • 844

                            #28
                            Re: The future of work

                            My company is largely based out of the US and has 2 offices in Ontario, and another on the west coast. They had a virtual meeting instead of a conference and saved over 100 K in airline expenses alone. Add in lodging, meal expenses. Add in the personal cost of the better part of 2 days travel.The conference had challenges, 8 hrs on a screen with chatter 2 days straight can be a bit much. Sounds like the company will be looking into virtual technology more and refine some of the proceedures for these kind of conferences.

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                            • SalesServiceGuy
                              Field Supervisor

                              Site Contributor
                              5,000+ Posts
                              • Dec 2009
                              • 8144

                              #29
                              Re: The future of work

                              Originally posted by roho
                              My company is largely based out of the US and has 2 offices in Ontario, and another on the west coast. They had a virtual meeting instead of a conference and saved over 100 K in airline expenses alone. Add in lodging, meal expenses. Add in the personal cost of the better part of 2 days travel.The conference had challenges, 8 hrs on a screen with chatter 2 days straight can be a bit much. Sounds like the company will be looking into virtual technology more and refine some of the proceedures for these kind of conferences.
                              $100k in costs is like $400k+ in sales. This is all bad news for the travel and hospitality industry as tele-conferences become part of the new normal.

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                              • SalesServiceGuy
                                Field Supervisor

                                Site Contributor
                                5,000+ Posts
                                • Dec 2009
                                • 8144

                                #30
                                Re: The future of work

                                People in an elevator stand away from one another as they arrive to work at the World Trade Center in Colombo, Sri Lanka, on May 11.

                                new-normal-elevator.jpg

                                A customer has his body temperature scanned at an Etro store in Milan, Italy, on May 18.

                                Virginia Bejar works at home in Madrid while holding her 6-month-old daughter, Olivia, on May 11.



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