Techs and color copiers

[gneebore]

Re: Techs and color copiers

To cut down on end user confusion I load the drivers twice on color machines. I go into system preferences on one and set the default to grayscale and label that printer B/W. I label the other driver color. Then set the default printer to the B\W and tell them if they want color to pick the driver labeled color in the drop down. This has been easier than having them go in and change settings.

I seem to remember one tech recommended we do that in places where the customer preferred to just hit the print button and let the computer tell the machine to print instead of selecting the correct print standards. The worst problems we had was when route salesmen would bring their own laptops in and use the office printer and let the software choose without any changes. One real estate office finally got fed up and would not allow any salesman to use their private laptops in the office to print with. They had to save th file to a usb or floppy and then use a specified desktop pc to print from. Even labelled the pc salesman printer station

[qbert69]

Re: Techs and color copiers

All of this sounds like willful ignorance and laziness on the part of the customer! Just sayin'![emoji57]

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[gneebore]

Re: Techs and color copiers

All of this sounds like willful ignorance and laziness on the part of the customer! Just sayin'![emoji57]

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Of course it is. Seen lots and lots of that for decades. Or even the ones that would put in service calls to have us change the ribbon in their printer, or typewriters, toner in the copier or printer. Even in the case of the older thermal paper fax machines the paper in the fax because it ran out of ink.

[brewster67]

Re: Techs and color copiers

All of this sounds like willful ignorance and laziness on the part of the customer! Just sayin'![emoji57]

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If it was not for ignorant and lazy people we would not have a job.

[tsbservice]

Re: Techs and color copiers

If it was not for ignorant and lazy people we would not have a job.

Haha, sad but true. So as for now we all have bright future