Toshiba Exchange is now garbage

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  • Vincent128
    Trusted Tech

    Site Contributor
    250+ Posts
    • Sep 2015
    • 332
    #1

    Toshiba Exchange is now garbage

    WTF happened to the Exchange site ?
    WTF were they thinking with this new layout - it's garbage.
    They totally removed all the things that made it useful.
    There is no longer any tech forums so all sharing of knowledge has ceased.

    Good luck finding anything without already knowing it exists and good luck finding the right search key words to find it.
    Tags: exchange, finding, good, wtf
    • Copier Addict
      Aging Tech

      Site Contributor
      10,000+ Posts
      • Jul 2013
      • 13037
      #2
      Re: Toshiba Exchange is now garbage

      Originally posted by Vincent128
      WTF happened to the Exchange site ?
      WTF were they thinking with this new layout - it's garbage.
      They totally removed all the things that made it useful.
      There is no longer any tech forums so all sharing of knowledge has ceased.

      Good luck finding anything without already knowing it exists and good luck finding the right search key words to find it.

      When Konica Minolta "improved" their tech site it was practically unusable. Over time it improved and is now pretty good.
      Hopefully this site improves as well.

        Comment

        • SalesServiceGuy
          Field Supervisor

          Site Contributor
          5,000+ Posts
          • Dec 2009
          • 7874
          #3
          Re: Toshiba Exchange is now garbage

          Originally posted by Vincent128
          WTF happened to the Exchange site ?
          WTF were they thinking with this new layout - it's garbage.
          They totally removed all the things that made it useful.
          There is no longer any tech forums so all sharing of knowledge has ceased.

          Good luck finding anything without already knowing it exists and good luck finding the right search key words to find it.
          I am with you. In 2020, this site was great! In 2021 it sucks with the revamp.

          I cannot even log in properly after contacting Tech support twice.

            Comment

            • allan
              RTFM!!

              5,000+ Posts
              • Apr 2010
              • 5445
              #4
              Re: Toshiba Exchange is now garbage

              Konica Minolta ZA site is a complete POS. They isolate the techs from the international support site to be in "control" of everything.
              Cost them millions in ZAR and is pretty shitty.

              What happens if an uncle of sorts gets the job...
              Whatever

                Comment

                • SalesServiceGuy
                  Field Supervisor

                  Site Contributor
                  5,000+ Posts
                  • Dec 2009
                  • 7874
                  #5
                  Re: Toshiba Exchange is now garbage

                  Originally posted by SalesServiceGuy
                  I am with you. In 2020, this site was great! In 2021 it sucks with the revamp.

                  I cannot even log in properly after contacting Tech support twice.
                  My log in now works properly and I can view and download any topic that I click on.

                  A lot of the previous content is missing. For example, the What is Hot and What is New sections are missing. I am hoping those portions of FYI will eventually be restored.

                  To be fair, the new website is only four days old.

                    Comment

                    • tsbservice
                      Field tech

                      Site Contributor
                      5,000+ Posts
                      • May 2007
                      • 7635
                      #6
                      Re: Toshiba Exchange is now garbage

                      Hopefully this situation will improve soon. It takes some time now and then.
                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                        Comment

                        • MarkG52
                          Technician
                          • Oct 2017
                          • 29
                          #7
                          Re: Toshiba Exchange is now garbage

                          Well it's been a few months since this thread has started and Toshiba Exchange is still garbage. On a positive note, it got me back to looking at copytechnet. There was an incredible amount of useful information in the Tech Boards that I reckon is lost and gone forever. And, Rusty lost his Uber Ninja status!

                            Comment

                            • Vincent128
                              Trusted Tech

                              Site Contributor
                              250+ Posts
                              • Sep 2015
                              • 332
                              #8
                              Re: Toshiba Exchange is now garbage

                              Originally posted by MarkG52
                              Well it's been a few months since this thread has started and Toshiba Exchange is still garbage. On a positive note, it got me back to looking at copytechnet. There was an incredible amount of useful information in the Tech Boards that I reckon is lost and gone forever. And, Rusty lost his Uber Ninja status!
                              There is now a "join the conversation" lick on the left of the Exchange which is not the forum...but its currently just an open forum with no sub categories.
                              The main thing I want back is a what's new and/or a sequential bulletin list.
                              It's currently very hard and time consuming to find new content and impossible to keep up on new bulletins unless you set in on the monthly regional meetings and thats IF they bring up every new bulletin.

                                Comment

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