Me: "So, it's working now?"
BB: "Well...No"
Me: "I thought you just said that you fixed it & that's why you're calling"
BB: "We did fix it. But it needs an Operating System"
Me: "So if I pick it up right now, it won't work?"
BB: "No, it's not going to work"
Me: "...alright. Let's start from the beginning. 'Hi, why are you calling?"
BB: "We are calling to tell you that we have fixed the problems with your computer & it's ready to be picked up"
Me (getting irrate): "Good! so, I can pick it up & start surfing for porn right away?"
BB (now getting irrate as well): "You're computer isn't working..."
Me (now even more irrate): "Well it is under warranty, can you please fix it?"
BB: "We did"
Me: "Soooo, why ISN'T it fixed if you fixed it?
BB: "Well, we deleted your operating system"
Me: "That's fine. It's under warranty, so please fix it & call me back when I can actually USE my computer."
BB: "Well, it's not that big of an issue."
Me: "An Operating System isn't a big issue?"
BB: "Well, it is. We were saying that you can install it quickly; it's not a big deal"
Me, now PISSED as hell that they had my computer 2 weeks & want me to finish the job, ended the conversation"
BB: "Well...No"
Me: "I thought you just said that you fixed it & that's why you're calling"
BB: "We did fix it. But it needs an Operating System"
Me: "So if I pick it up right now, it won't work?"
BB: "No, it's not going to work"
Me: "...alright. Let's start from the beginning. 'Hi, why are you calling?"
BB: "We are calling to tell you that we have fixed the problems with your computer & it's ready to be picked up"
Me (getting irrate): "Good! so, I can pick it up & start surfing for porn right away?"
BB (now getting irrate as well): "You're computer isn't working..."
Me (now even more irrate): "Well it is under warranty, can you please fix it?"
BB: "We did"
Me: "Soooo, why ISN'T it fixed if you fixed it?
BB: "Well, we deleted your operating system"
Me: "That's fine. It's under warranty, so please fix it & call me back when I can actually USE my computer."
BB: "Well, it's not that big of an issue."
Me: "An Operating System isn't a big issue?"
BB: "Well, it is. We were saying that you can install it quickly; it's not a big deal"
Me, now PISSED as hell that they had my computer 2 weeks & want me to finish the job, ended the conversation"