-
-
Thanks for the suggestions Neo and Ducttape. They are welcomed and good ones. I have learned and will implement changes for the future.Comment
-
Oh the aab1 guy...I don't think so, I hope not, or else he knows where I dwell throughout the day...eek. You may have hit the nail on the head. I seem to recall he had to save for a week or two before getting them so may have been urked that he now has two printers and can't afford the toner.
Well if he had been civil I probably would have taken them. I had actually offered him a used or almost empty cartridge that I would have used for testing but I didn't have any left. That's about when all the threats of this and that came. Even if he had pleaded heart to heart I would have probably accepted them, but threatening someone is just very off putting and that's when my generousity ends.
Maybe teckat or blackcat, I forget who uses all those pictures, can post a talk to the hand image and I might email it to the guy...:-pComment
-
When selling printers to end users, I've had to make sure to list everything. I had a customer one time that got upset because my quote did not say that it didn't come with a USB cable included. So now, I put: "HP (XXX) printer and power cable. Connection cable and cartridge sold separately." If I don't put the driver on a disc (usually do), I include: "Driver downloadable from HP's website for free." There are a number of websites that sell used printers with cartridges and cables. Of course, OEM's do as well, so you have to make ads idiot proof, unfortunately.
Any wonder McDonald's has "Caution, coffee is hot" written on their drive-thru windows? or Hair dryers say, "Danger. Don't use near water. Electrical hazard." People are dumb.Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".Comment
-
Ppl are dumb. Man I can't wait until retirement.Comment
-
if I can't make a 100 bucks profit off a machine sale of any kind it ain't worth it. and then I'm very carefull of the customerComment
-
Perhaps selling these printers. in this way, without cartridges wasn't against the letter of the law, but why didn't you just price them accordlingly, with the cartridges installed ? What you did was unethical, and poor business. By denying the customer the chance to use his new printer, as soon as he turns it on, is just down-right cheap. Learn from this, a small customer sometimes turns into a big customer, and will take you along with him when they grow. Enjoy the slightly used cartridge, that's probably just taking up space in your shed.Kevin900Comment
-
Are you serious? I'm unethical selling my last two refurbished printers in perfect working order for $20 a pop when they were worth much much more just because a toner wasn't included? I hope you were being sarcarstic, otherwise you need to get grounded to planet earth.Comment
-
When you buy, or rent a car, the tank is full. When you plug in your new, or new to you, printer, you should be able to make a print. Right now. Not after figuring out that you're missing a vital component to making a print. I can see no justification in denying your customer this. Did you think he'd fork over more money for a cartridge ? Bait and switch. Buy a cartridge while you're at it. Still not ETHICAL. And if these were your "last two refurbished printers in perfect working order for $20 a pop", what do you still need the cartridges for ? Perhaps it's business practices like this that give our profession a bad rap. I think I Just Housed You.Last edited by KEVIN900; 12-04-2010, 06:37 AM.Kevin900Comment
-
I've never gotten a car with a full tank of gas, and when I buy a printer I EXPECT the ink to run out real fast!Color is not 4 times harder... it's 65,000 times harder.
They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.Comment
-
You expect it to run out, but you should be able to at least make it to the closest gas station.Kevin900Comment
-
I've rented cars with as little as a quarter tank of gas in them and there is no apples to apples comparison between renting a car and buying basically a close-out printer item.
I'm sorry but you don't understand what "bait and switch" really is. Bait and switch is advertising something like a $20 printer knowing you don't actually have any and trying to force on the customer something else like a $100 printer. This was totally not the case since the ad stated various models and speeds and a price range and made a point of this being a liquidation.
I don't know where you got the impression that I had any cartridges for them at all, there was in fact none left. None left, means none to give and none to sell. I would gladly have sold a cartridge and charged over 50 bucks more but I didn't have any. I think you're being a little unreasonable. So am I to be blamed as well because for $20 the customer also didn't get a free $30 case of paper? You can't print without paper so why not make that my fault too?
Comment
-
Oh, wouldn't even leave a couple of sheets of paper in the cassette either ? Lesson to all, thanks to this guy; don't buy anything till you take it out of the box, plug it in, and be satisfied that you are getting what you pay for. Without an extra trip to Craigslist, or Radio Shack, or Staples, or your lawyer. I'm no pro when it comes to bait and switch, but I don't think $20 is worth what you put that customer through. I think it's Lame.Kevin900Comment
-
Bottom line, you didn't say there's no cartridges in the CL ad.
You're asking for trouble.
The best suggestion was to list both prices.
...that being said, if he actually paid only 20 bucks, he should have anticipated a catch.Comment
-
So if somethings $20, I should expect a scam ?Kevin900Comment
Comment