"You're lucky you still have a job."

[JR2ALTA]

A union? every small-med biz in the country will close shop. Besides, a monkey can change parts in a copier and a 3rd grader can install a print driver. Not much bargaining power.

[Shadow1]

A union? every small-med biz in the country will close shop. Besides, a monkey can change parts in a copier and a 3rd grader can install a print driver. Not much bargaining power.

I'm sorry you've been cursed with the company of such lousy technicians.

I will grant you that 80% of the time you are correct, but that leaves a bunch of calls where you actually have to troubleshoot something, and you don't want a 3rd grade monkey doing that if you plan on retaining customers.

Besides, its not the small copier companies that are the problem - they know they have to take care of their customers - its the big ones that think they can run roughshod over everyone.

[JR2ALTA]

What's the point of anonymous online message boards if you can't tweak a few noses.

I know techs are good, but unions are going the way of the dinosaur....I guess in the end, the title of this thread ain't too far off.

[Shadow1]

Maybe...

Maybe they're just becoming what the should have been to begin with. Temporary.

And I've tweaked more than a few noses.