I am being trained for what???

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  • fixthecopier
    ALIEN OVERLORD

    2,500+ Posts
    • Apr 2008
    • 4713

    #1

    I am being trained for what???

    I was told yesterday to clear my tickets so I could sit in on some training this morning. OK, what is the training? Sales for the line of postage meters and folders we carry. I said nothing as I walked away, thinking that maybe if we cut back they will lay off sales people. Now I must go to the dark side.
    The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking
  • mrwho
    Major Asshole!

    Site Contributor
    2,500+ Posts
    • Apr 2009
    • 4299

    #2
    You've become one of them!!!
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

    Ibid

    I'm just an ex-tech lurking around and spreading disinformation!

    Comment

    • mojorolla
      The Wolf

      2,500+ Posts
      • Jan 2010
      • 2627

      #3
      Oh no, anything but sales training. It is almost as bad as safety training.
      Failing to plan is planning to fail!!!

      Comment

      • charm5496
        Service Manager

        Site Contributor
        1,000+ Posts
        • Apr 2008
        • 2387

        #4
        I have had to go through some sales training a couple of times and it is painful to say the least. Being a field supervisor I ended up teaching the instructor a few things that he didn't know which was a sad thing IMO.
        Accidents don't just happen. They must be carelessly planned.

        Comment

        • ZOOTECH
          Senior member of CRS

          Site Contributor
          2,500+ Posts
          • Jul 2007
          • 3375

          #5
          Originally posted by charm5496
          I have had to go through some sales training a couple of times and it is painful to say the least. Being a field supervisor I ended up teaching the instructor a few things that he didn't know which was a sad thing IMO.
          Yeah, they learn how to close a deal and explain the benefits of the machine, but they usually don't know much about the operation of the machine.
          PS - sorry fixthecopier, I feel for you.
          "You can't trust your eyes, if your mind is out of focus" --

          Comment

          • Lagonda
            Service Manager

            Site Contributor
            1,000+ Posts
            • Aug 2008
            • 1649

            #6
            Remember the first person you have to convince that the product is the greatest thing since sliced bread is yourself! Self delusion is a desired quality in a saleman but makes a lousy tech.
            At least 50% of IT is a solution looking for a problem.

            Comment

            • ddude
              General Troublemaker

              250+ Posts
              • Feb 2009
              • 473

              #7
              Originally posted by Lagonda
              Remember the first person you have to convince that the product is the greatest thing since sliced bread is yourself! Self delusion is a desired quality in a saleman but makes a lousy tech.
              Very well put!
              2000 mockingbirds = 2 kilomockingbirds

              Comment

              • mrwho
                Major Asshole!

                Site Contributor
                2,500+ Posts
                • Apr 2009
                • 4299

                #8
                A few days ago I told a prospective customer about a machine that is quite good. To prove him the machine's quality, I told him we have quite a number of them out in the field and never had any major breakdown - it boils down to just a few jam calls due to feed rollers needing replacement - I believe any tech who only has to service a machine due to that will agree it is a great machine.

                The salesperson came to me "You told the customer what??!?"

                I'm not made for that kind of job, really...
                ' "But the salesman said . . ." The salesman's an asshole!'
                Mascan42

                'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

                Ibid

                I'm just an ex-tech lurking around and spreading disinformation!

                Comment

                • fixthecopier
                  ALIEN OVERLORD

                  2,500+ Posts
                  • Apr 2008
                  • 4713

                  #9
                  it was 3 hours. I was told how much money I could make. Then when the instructor started reviewing the equipment, I showed up all the sales people. When one of the salesmen went to make copies, I ask if he needed a tech to hold his hand. Good times for one and all, although I do feel a little dirty now.
                  The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

                  Comment

                  • DAG COPIERS & COMPUTERS
                    Senior Tech

                    500+ Posts
                    • Oct 2010
                    • 860

                    #10
                    I am being trained for what?

                    My brother, count yourself among the luckiest people in the world! The ticket you were given to the sales training is nothing other than a ticket to RICHNESS & WEALTH, as well as your PATH TO FINANCIAL FREEDOM!
                    It means your employer has noticed the very high potential in you. Your technical knoweldge in the appropriate domain, your verbal and written communications skills and probably your desires to work closely with the sales people. Having these qualities combined in a single person is relatively RARE!
                    In particular most people with technical knowledge prefer to be engineers and developers, and most people in SALES prefer to be sales representatives. What your employer has recognized in you is that rare ability to combine both attributes in you to boost the business potential of the company.
                    And considering your contributions to this forum & the level & calibre of your posts & debates I wouldn't blame your employer. You surely have excellent communications skills.
                    In effect you are being promoted to the position of (SENIOR) TECHNICAL SALES ENGINEER. You are also being prepared for a role in SENIOR MANAGEMENT POSITION in the company.
                    There is more money in SALES & MARKETING than in repair, that's why your employer is in big business, through sales of products & services. Thank your GOD for that luck.

                    Comment

                    • mrwho
                      Major Asshole!

                      Site Contributor
                      2,500+ Posts
                      • Apr 2009
                      • 4299

                      #11
                      That's why I'm an atheist.
                      ' "But the salesman said . . ." The salesman's an asshole!'
                      Mascan42

                      'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

                      Ibid

                      I'm just an ex-tech lurking around and spreading disinformation!

                      Comment

                      • fixthecopier
                        ALIEN OVERLORD

                        2,500+ Posts
                        • Apr 2008
                        • 4713

                        #12
                        I already sell quite a few printers and a few used copiers. The sales staff does not like my opening pitch which is "I am a tech, not a salesman so I am not going to lie to you and tell you everything my company has is great. I do not sell junk, because I have to come back and work on it if it breaks." So far it has worked really well for me. I cleansed myself later by rebuilding a Bizhub fuser and DV box.
                        The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

                        Comment

                        • Lagonda
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Aug 2008
                          • 1649

                          #13
                          [QUOTE=DAG COPIERS & COMPUTERS;198211]
                          There is more money in SALES & MARKETING than in repair, QUOTE]

                          There may well be, but I do like to sleep soundly at night with a reasonably clear conscience!
                          At least 50% of IT is a solution looking for a problem.

                          Comment

                          • mrwho
                            Major Asshole!

                            Site Contributor
                            2,500+ Posts
                            • Apr 2009
                            • 4299

                            #14
                            There is also more money in drug dealing than in pursuing an honest living - it doesn't mean it is better.
                            ' "But the salesman said . . ." The salesman's an asshole!'
                            Mascan42

                            'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

                            Ibid

                            I'm just an ex-tech lurking around and spreading disinformation!

                            Comment

                            • DAG COPIERS & COMPUTERS
                              Senior Tech

                              500+ Posts
                              • Oct 2010
                              • 860

                              #15
                              I have failed to understand what both lagonda & mrwho mean ! I suppose u don't imply that money earned from sales of equipment/copiers is "dirty" money earned dishonestly? And what would stop a "sales & marketing person" from sleeping soundly in his bed at night after executing his normal duty? And why would your conscience disturb you if you are doing a LEGAL, GENUINE & HONEST business, unless you are a crook? I'VE NOTHING TO DO with DRUG LORDS & DEALERS, so leave me out of their affairs, they are non-existence this part of the world!
                              Mr. Lagonda, if everyone in this world where to sleep soundly at night this world would be stagnant without any development or advancement in civilization. You yourself would be jobless .
                              As for THEISM & ATHEISM, mrwho I advice that you start another thread on it!

                              Comment

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