What did Ricoh do...

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  • kingpd@businessprints.net
    Senior Tech

    500+ Posts
    • Feb 2008
    • 919

    #1

    What did Ricoh do...

    I was perusing Ricoh's site the other day and I noticed that they don't have any of their scanners on it anymore.

    I don't remember any press releases or hearing about them getting out of the scanner business...anybody know what happened?
  • wfinn
    Technician

    50+ Posts
    • Mar 2011
    • 70

    #2
    Ricoh is no longer selling or servicing and scanners. I used to work for them before i switched to a dealer and had stopped servicing them a couple months ago. They made all the customers find their own companies to fix them until they totally crap out and have to buy a new one.

    Comment

    • Eric1968
      Service Manager

      1,000+ Posts
      • Jan 2009
      • 2458

      #3
      There's little demand for stand-alone scanners. Almost all MFP's have built-in scan units these days.

      Comment

      • KenB
        Geek Extraordinaire

        2,500+ Posts
        • Dec 2007
        • 3945

        #4
        Scanners are still listed with support files posted on the TSC site.
        “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

        Comment

        • nmfaxman
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2008
          • 1702

          #5
          The whole business is going toward digital.
          Why sell scanners when you can sell an MFP with scanning as a option?
          15 years from now 90% of tonerheads will be out of a career. If they don't know basic computers they will be flipping burgers or changing oil.
          The only people that have faxes are OLD school businesses, because they can't learn to e-mail or operate simple scanners.
          Throw color out there as much as possible and make that money while it is there, because tomorrow we could all be out of work.
          Why do they call it common sense?

          If it were common, wouldn't everyone have it?

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