You know you need some holydays when....

[groovy]

A customer just called for a error code.
I looked on my service manual and find it's a toner rotation / toner sensor problem.
I picked up a new toner bottle and a toner sensor and i went to my customer.
On my customer's office i talked with a person who had changed the toner bottle this morning, before was all ok and after the error code appears.
I spent half of an hour on testing the copier for the error pop up: after 30/40 pages the error appears.
I looked on the toner system and i look that is all ok.
I place my hand on the screwdriver for takink apart the toner sensor and...
THE TONER BOTTLE IS WRONG.
After i have pull out the wrong toner bottle and putted in the right, it's ok.
Please, Konica Minolta, write down the model on the toner bottle....

Luigi - Digitalix Srl

[prntrfxr]

Re: You know you need some holydays when....

...you are working on a HP 9000mfp with a false 13.20 error. You ended up having to replace the DC Controller, fuser, HVPS, and fuser cable in the printer to fix the problem (tight wad type of client) and notice some lint under the copy glass. You forget to remove the right side clips before lifting the glass and succeeded in cracking the copy glass in half.