RICOH!!!!!!!!!!!!!!!!!

[Mark Bbb]

Re: RICOH!!!!!!!!!!!!!!!!!

Allan,
I had a training of mp2554: plastic (latches) all over; we have seen the best off Ricoh, i'm afraid.

[allan]

Re: RICOH!!!!!!!!!!!!!!!!!

Don't know if that is good news for walls floors and carpets.

[Hose1cook]

Re: RICOH!!!!!!!!!!!!!!!!!

Not bragging, but I think I've more time & front line Ricoh technical than most here. I wrote the P.M. procedure for the liquid 750/770 back in 1973. When Xrox's patents expired I got one of the first two Savin 300's to come in from Japan.

I was around in 73 and don't remember the 750 at that time. I went to 750 school in Pittsburgh sometime in 75 or 76, I remember never being told that the tanks had to be flushed and cleaned to keep the machines running right, we figured that out on our own. I will say this: that machine took a hell of a lot of business from Xerox, we could not keep them in stock and the owner was selling them for list or better. We became a Canon dealer and the NP Liquids came out a year or so later, they were not as good as the 750 in my opinion.

[bryand]

Re: RICOH!!!!!!!!!!!!!!!!!

All manufacturers are making their machines lighter and more Eco friendly but the new Ricoh boxes are unbelievably flimsy. Just look at an Mpc3503. The plastics are thin, the metal is no thicker than a pop can. I had a Ricoh employee tell me that they had to write off dozens of machines because when they strapped them in the moving truck to deliver them they bent the frames causing the boards not to interconnect properly.

[KapeKopyTek]

Re: RICOH!!!!!!!!!!!!!!!!!

All manufacturers are making their machines lighter and more Eco friendly but the new Ricoh boxes are unbelievably flimsy. Just look at an Mpc3503. The plastics are thin, the metal is no thicker than a pop can. I had a Ricoh employee tell me that they had to write off dozens of machines because when they strapped them in the moving truck to deliver them they bent the frames causing the boards not to interconnect properly.

Op panel on MP6002 is now so flimsy that it sags down onto the toner bottle in very short order. Want to swing the toner bottle out? Lift the op panel with right hand, swing out toner bottle with left. Never had that issue with 9060 or 8055...... Flimsily into the future!

[allan]

Re: RICOH!!!!!!!!!!!!!!!!!

I used to make nice trolley tables out of AF 2070 frames. Only the bottom half then just screw a top on to it and its a great tool for moving smaller machines around in the shop.

[rustydog]

Re: RICOH!!!!!!!!!!!!!!!!!

The trouble with ricoh is that every inherent problem they have is never fixed and shows up in the next iteration of that model. They never fix the problems and it just goes on and on adding new problems as they go. All manufacturers have their problems, but they fix them. I have customers who have told me, "I will never buy another ricoh", it really hurts when we lose entire school boards. I'm glad I'm close to retirement, the latest models are garbage.

[Master Sparkee]

Re: RICOH!!!!!!!!!!!!!!!!!

Don't get me started. I have worked on copiers for 30 years and not even liquid machines were as dirty. Looking for information for 3 machines with same jamming issue right now. If were any other manufacturer I would simply order a new fuser unit but since it is ricoh it would cost a fortune.

[morgansterne]

Re: RICOH!!!!!!!!!!!!!!!!!

Each ricoh has its challenges! All the 35-50 CPM black models dropped toner, needed dv replacement at 100k, and the webs took 45 minutes to replace. But the webs on the 55 and up are super easy to replace. The c6502s have none of the toner dropping /pcdu issues that the c6000 and c6501 had. The c5502 and c5503 pcus last way longer than the c4500 and c5000 pcus did.

Why they can't use the mp6000 web design on the mp5000 is truly beyond me though! God save me from Allen wrenches and e-clips.

[neil greenhough]

Re: RICOH!!!!!!!!!!!!!!!!!

Each ricoh has its challenges! All the 35-50 CPM black models dropped toner, needed dv replacement at 100k, and the webs took 45 minutes to replace. But the webs on the 55 and up are super easy to replace. The c6502s have none of the toner dropping /pcdu issues that the c6000 and c6501 had. The c5502 and c5503 pcus last way longer than the c4500 and c5000 pcus did.

Why they can't use the mp6000 web design on the mp5000 is truly beyond me though! God save me from Allen wrenches and e-clips.

I worked on Ricoh kit when the 5006 colour box arrived. Great machine the fiery had 128mb of memory. It's the future! Then they launched their best ever machine. The 6645 which was their first procon machine designed using ANN technology and utilising fuzzy logic. Loved working on those machines. Then unfortunately like every other manufacturer the success went to their heads and they got sloppy and lazy. The turned out newer models that were intrinsically the same machine with a different model number and new covers. Tweek the firmware a bit and add a couple of new features and then market it as the best thing since sliced bread. Voilla! I now work on Konica kit, mainly colour and mono print production kit and they are second to none. The office kit is good too. Worked on Canon, Sharp and Utax kit and found them to be very old school. Thats ok for us techies who were weened on this type of machine. The bosses don't like them once they have made good money out of the sales but are now giving the money back to service to keep them running. They come out with such statements as " the manufacturer rep said the copy cost is 0.2p and the parts will do double their expected lives. So why aren't ours" Simple to answer! Manufacturers live on a different planet. They always quote best case scenarios and never the worst. It's a sales ethos, never lie but never tell the truth either. Anyway after 30 years doing this job i love i will leave you with this note. All copiers and printers are badly designed and rushed out of the factories before they are thoroughly tested. Could you imagine buying a car and then having to take it to the garage every week for a mod or firmware upgrade cos your brakes aren't working or your engine dies. I was out with a salesman one day and he was trying to sell a machine to a customer and he said. This machine will never jam or break down. It's the latest technology. The customer looked at me and said, looks like your out of a job then and winked at me. The customer then said to me, do these machines have jam counters like our current machine and i said yes they do. The customer then said to the salemen, if they don't jam then why do they need jam counters? That shut the salesman up. Funny old game we're in eh!




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[aktasson]

Re: RICOH!!!!!!!!!!!!!!!!!

I have been in the office machine&nbsp;business for about 25 years, and have worked on several different brands of copiers and MFP's. The one manufacture that I have a problem with is RICOH! I have worked on Ricoh machines in the past and thought they were crap then, but I was also young and inexperienced then, and thought that over the years they would improve, well I was WRONG, they haven't gotten any better and what they thought worked back then still doesn't work today. For example: the toner adding system on most of there machines still uses a bottle and a paddle&nbsp;mechanism to deliver the toner to the toner hopper, I have had more customer complain about having to handle the toner bottle and getting toner all over them, most of you Ricoh techs know what I'm talking about,and this applies to color and b&amp;w machines. Some of their machines use tubes and toner pumps to get the toner where it's supposed to go but usually winds up in the machine all over the front door or the toner add system&nbsp;doesn't work at all and you have to go through a long procedure to get it back to normal. Most manufacturers have gone to a sealed toner cartridge where the customer just slides out the old one and slides in the new one "no fuss no muss".&nbsp;<br><br>A lot of the manufactures have also gone to modular&nbsp;design, so for us techs it saves time in the field, less time the machine is down for maintenance, the happy the customer is, and the more copies that are&nbsp;being&nbsp;made witch means more&nbsp;profit&nbsp;for our bosses/owners. Example: one&nbsp;particular machine Ricoh has(and it's a new model) has a web roller to clean the fuser,( as does other manufactures machines&nbsp but it doesn't take 45 minutes to an hour to replace it, and that doesn't include the rebuilding of the fuser unit.<br><br>Anyway, I know other manufacturers machines are no picnic either but it just seems to me that the ricoh machines have more issues and problems with the things that the other&nbsp;manufactures have overcome or&nbsp;re-engineered.&nbsp;<br><br>So if any one is having the same issues ( or any issues ) or feels the same way I do about Ricoh machines let me know!<img src="http://www.copytechnet.com/forums/images/smilies/mad.png" border="0" alt="" title="Mad" smilieid="8" class="inlineimg">&nbsp;<br><br>&nbsp; &nbsp;&nbsp;<br><br><br>

[guitar9199]

Re: RICOH!!!!!!!!!!!!!!!!!

I'd rather work on a Ricoh than a Konica.

...but I'd rather work on Canon than anything.

Yes...they all have those "Dear Copier Manufacturer..... WHAT WERE YOU THINKING?" features, but Konica seems to me to be the LEAST "Tech Friendly" machine out there. Some things are pretty easy to work on...but if something internal goes bad, you're up to your armpits in circuit boards and harnesses before you know it....JUST to get to a gear pack!!

[craigster]

Re: RICOH!!!!!!!!!!!!!!!!!

I worked for ikon for 30 years so I got my taste of canon and ricoh! Hated ricohs toner issues like dumping toner and developer!! UGH!!! Now I work on new kyocera products and love them!! everything is replaced as a assy. mono component except the color which is almost mono! They work great and life is good! Plus when Ricoh bought out Ikon it all went downhill. I still work on the canon advanced machines and they suck too, Thank goodness very few of those.
Have a great day all!