'Our toners do not work in Europe'

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  • Jett
    Technician
    • Dec 2009
    • 30

    #1

    [WTF] 'Our toners do not work in Europe'

    According to precisionroller the genuine TN910 that is sold in the US is not the same as the genuine TN910 sold in Europe.
    I was like WTF ?!
    misc-jackie-chan.jpg
    Last edited by Jett; 02-17-2012, 06:19 PM. Reason: typo
  • exit148
    Technician

    Site Contributor
    • Oct 2009
    • 44

    #2
    Re: 'Our toners do not work in Europe'

    A lot of the toners sold here in the US are not the same as the ones used in Europe. The toner itself should be the same but usually the ctg is slightly different or the chip (if there is one) is programmed different.

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    • Jett
      Technician
      • Dec 2009
      • 30

      #3
      Re: 'Our toners do not work in Europe'

      I am quite sure this is not the case for the TN910 (Bizhub 920). Cartridge is the same and there is no chip.

      Comment

      • mrwho
        Major Asshole!

        Site Contributor
        2,500+ Posts
        • Apr 2009
        • 4299

        #4
        Re: 'Our toners do not work in Europe'

        The EU toner bottle is stronger to withstand the faster rotation of the toner bottle motor due to the fact that here in europe we use 220v.

        ' "But the salesman said . . ." The salesman's an asshole!'
        Mascan42

        'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

        Ibid

        I'm just an ex-tech lurking around and spreading disinformation!

        Comment

        • Venom
          Technical/IT Support

          500+ Posts
          • Nov 2009
          • 765

          #5
          Re: 'Our toners do not work in Europe'

          and the toners turn in the opposite direction on the other side of the world
          IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

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          • Tricky
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Apr 2009
            • 2621

            #6
            Re: 'Our toners do not work in Europe'

            Originally posted by mrwho
            The EU toner bottle is stronger to withstand the faster rotation of the toner bottle motor due to the fact that here in europe we use 220v.

            Yeah 220volts @ 50 hertz, have you ever seen a toner bottle rotate at 50 cycles per second?

            No neither have I.

            Comment

            • mrwho
              Major Asshole!

              Site Contributor
              2,500+ Posts
              • Apr 2009
              • 4299

              #7
              Re: 'Our toners do not work in Europe'

              Originally posted by skynet
              Yeah 220volts @ 50 hertz, have you ever seen a toner bottle rotate at 50 cycles per second?

              No neither have I.
              You've never seen me throw one at a distance...
              ' "But the salesman said . . ." The salesman's an asshole!'
              Mascan42

              'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

              Ibid

              I'm just an ex-tech lurking around and spreading disinformation!

              Comment

              • Jett
                Technician
                • Dec 2009
                • 30

                #8
                Re: 'Our toners do not work in Europe'

                We may be on the brink of establishing the official copier tech sport: toner bottle throwing - fastest spinning and longest distance wins.

                But anyway - does precisionroller treat everyone like retards or I was the lucky one ?

                Comment

                • Herrmann
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Jan 2006
                  • 792

                  #9
                  Re: 'Our toners do not work in Europe'

                  Believe it or not, i can remember an issue in the late 80's, where imported us toner generates a big mess on the canon NP 270/305/400/500 series here in germany. The reason was, that the mashine takes the power line frequence as timebase to generate the bias ac frequence, resulting in different values. The printouts were fading and toner was dumping from the developing unit.
                  If sometimes you feel a little useless, offended and depressed always remember that you were once the fastest and most victorious sperm of hundreds of millions!

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                  • mrwho
                    Major Asshole!

                    Site Contributor
                    2,500+ Posts
                    • Apr 2009
                    • 4299

                    #10
                    Re: 'Our toners do not work in Europe'

                    Originally posted by Herrmann
                    Believe it or not, i can remember an issue in the late 80's, where imported us toner generates a big mess on the canon NP 270/305/400/500 series here in germany. The reason was, that the mashine takes the power line frequence as timebase to generate the bias ac frequence, resulting in different values. The printouts were fading and toner was dumping from the developing unit.
                    Good to know, I'd never have thought of that. Thanks for the info.
                    ' "But the salesman said . . ." The salesman's an asshole!'
                    Mascan42

                    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

                    Ibid

                    I'm just an ex-tech lurking around and spreading disinformation!

                    Comment

                    • Lotec
                      Technician

                      50+ Posts
                      • Feb 2008
                      • 97

                      #11
                      Re: 'Our toners do not work in Europe'

                      It has to do with pricing and pricing politics.

                      They can not sell very expensive toner/cartridges in a developing country, or a country with low prices/wages in general. So toner and cartridges cost less, then in a high cost country. T
                      o make sure you put the right toner in your machine - they add a chip of some kind that tells the printer where it's intended to be used.
                      It will not work anywhere else.

                      If you live in a high cost country - you are not suppost to be able to buy cheap toner from a low cost country.
                      So we end up with a situastion where a set of toner, a fuser and a transfer belt cost 10 times the price of a new one. So we scrap a whole lot of fully functional printers/copiers. A fuser for a Ricoh SPC232 cost more then twice as much as a new printer. So what do you do? You keep the toner and maybe the transferbelt from the used model and scrap the rest. Buy a new machine and use the parts in that machine.

                      Then you watch the web ads on how concerned the copier manufacturer is about the environment. It gives me mixed emotions.. pissed off is the most common.

                      It's like if you buy a new car and need new tires and an oil change. Sorry, that will cost twice as much as a new car.

                      They add the chips to the cartridge so it will be harder for companies to make cheap non brand toner, and to prevent other users to buy it cheap from another country.
                      You'll notice on the Ricoh MPC2500 you can not take out a tonerbottle that is full, add another and then insert the new (full) tonerbottle you used just 2 minutes ago. It's probably to prevent people from filling them up with toners made by other suppliers.

                      Anyway..the toner in Europe, Asia and America is the same - but the bottles (physical) or chip is different. Money talk.

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