Sh*t End Users Say
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Re: Sh*t End Users Say
I've done my fair share of IT support. They forgot a couple.
If I bring my (son, daughter, mother or father's) computer in would You take a look at it?
That's not what the geek squad told me.
My document didn't print. (Me)What printer did you send it to? (user) I don't know. I just clicked print.
I do this at home all the time and it works fine there.
I've been in IT for 5 years. (me) Could you give me the PC's IP address. (user) Sure,,,,,How do I do that?
I was told it's not a good idea to update your antivirus all the time.
(me) is this 32 bit or 64 bit? (user) I don't know. Whatever Dell uses.
I've installed the printer but it doesn't show up when I print. (finally I log in remotely) I click print. I move slid bar to the right. I see 6 of the same printers installed. (user) OH, there they are.
These stories are true and only the names have been withheld to protect the stupid.Jamex Tech Support: Saving the world one phone call at a time.Comment
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Re: Sh*t End Users Say
Does this wire need to be plugged in?
I thought it was low on toner.
Can you make it print color?
I don't see why we need to spend that much on a printer, I have one at the house I paid $79 for and it works just fine.
So, you guys make about $50 an hour , don't you?The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen HawkingComment
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Re: Sh*t End Users Say
The classic of when you install a copier on 50k, then 12 months later get a call because "it hasnt worked since you put it in" yet its their first call and the copier is now on 250k. Brilliant.
"It jammed in the hot part and i didnt want to touch it so i used scissors"Have you tried turning it off and on? No...Oh, it works now!Comment
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Re: Sh*t End Users Say
Been there. They called and complained it was broke and they were tired of this shit. My girl who answered the phone informed them the machine had been in that location for over 2 years and the only call we have logged is a toner request a year ago. I have told many a customer who tried to pull the "It's always broke" bullshit, that if it is, and they have a service contract, and I drive past their building every day, a non working copier is totally their fault.The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen HawkingComment
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Re: Sh*t End Users Say
I've done my fair share of IT support. They forgot a couple.
If I bring my (son, daughter, mother or father's) computer in would You take a look at it?
That's not what the geek squad told me.
My document didn't print. (Me)What printer did you send it to? (user) I don't know. I just clicked print.
I do this at home all the time and it works fine there.
I've been in IT for 5 years. (me) Could you give me the PC's IP address. (user) Sure,,,,,How do I do that?
I was told it's not a good idea to update your antivirus all the time.
(me) is this 32 bit or 64 bit? (user) I don't know. Whatever Dell uses.
I've installed the printer but it doesn't show up when I print. (finally I log in remotely) I click print. I move slid bar to the right. I see 6 of the same printers installed. (user) OH, there they are.
These stories are true and only the names have been withheld to protect the stupid.
THis is like a recurring nightmare.Comment
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Re: Sh*t End Users Say
I don't sleep anymore.
I have been asked this by customers but this time it came from my own daughter. Boy was I disappointed that day.
Dad, My friend wanted to print invitations but nothing's printing out.
Hmmm Does it print on regular paper?
Yes. But when she puts in the black paper nothing prints.
Black paper????.... Is she trying to do white fonts.
Yes.
Daddy has to put you on hold for a minute... I laughed for 5 minutes straight.
I answer her question with: Turns out you need a special print cartridge to print white.
Why is that?
Sigh. Honey the white on paper is the absence of ink.
So it won't work then?
No.
Thanks dad. Bye.Jamex Tech Support: Saving the world one phone call at a time.Comment
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Re: Sh*t End Users Say
Ouch. She wasn't adopted, was she?But I'm trying, Ringo. I'm trying real hard... to be the Shepherd.
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Re: Sh*t End Users Say
No but I did tell the wife "She gets that from your side of the family ya know.". She just laughed.Jamex Tech Support: Saving the world one phone call at a time.Comment
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Re: Sh*t End Users Say
I don't sleep anymore.
I have been asked this by customers but this time it came from my own daughter. Boy was I disappointed that day.
Dad, My friend wanted to print invitations but nothing's printing out.
Hmmm Does it print on regular paper?
Yes. But when she puts in the black paper nothing prints.
Black paper????.... Is she trying to do white fonts.
Yes.
Daddy has to put you on hold for a minute... I laughed for 5 minutes straight.
I answer her question with: Turns out you need a special print cartridge to print white.
Why is that?
Sigh. Honey the white on paper is the absence of ink.
So it won't work then?
No.
Thanks dad. Bye.“I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim HawkinsComment
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