Sorry but I have to BITCH about Densi and Partsnow...comments solicited as well.

[kingpd@businessprints.net]

[fixthecopier]

Re: Sorry but I have to BITCH about Densi and Partsnow...comments solicited as well.

A few years ago a lot of the peole who worked for parts now, moved to Liberty Parts Team. Much better. Just like old Parts Now. Call 608-268-7600.

[kingpd@businessprints.net]

Re: Sorry but I have to BITCH about Densi and Partsnow...comments solicited as well.

I'll have to check them out. Anyone ever heard of Imagestar in Connecticut?

----update-----

I just talked with Dan Casey from Densi direct. He's a really nice guy and very understanding. So far we're working out our issues and hopefully going to get to a resolution in the future. I do feel better after talking to him. I'll keep updating as things progress.

I always did like Densi, their pricing was very nice in my opinion and their imagetone and pearltone lines of toners and cartridges for desktop models always worked great.

::I'm keeping my fingers crossed::

[skookumchuck]

Re: Sorry but I have to BITCH about Densi and Partsnow...comments solicited as well.

Don't think I've dealt with Densi but we have recently gone to Liberty from PartsNow and are finding them very satisfactory.

[kingpd@businessprints.net]

Re: Sorry but I have to BITCH about Densi and Partsnow...comments solicited as well.

Densi is canadian based. They used to ship their products from canada to new york then to anywhere in the USA.

Partsnow has warehouses in Pennsylvania, Wisconsin, and California. So Densi put all their inventory on Partsnow's website...only the transition isn't going so smoothly. Plus I don't think my new sales rep at Partsnow quite understands my needs...that's always a problem, when a sales rep doesn't understand your needs, doesn't prioritize you meeting your needs, or understand technically your needs.

I just talked to Jason Meyering today from Liberty Parts and he seems decent so far...we'll see what happens.

Don't think I've dealt with Densi but we have recently gone to Liberty from PartsNow and are finding them very satisfactory.

[kingpd@businessprints.net]

Re: Sorry but I have to BITCH about Densi and Partsnow...comments solicited as well.

Add another miserable f*ck up company to the list...Katun Corporation.

I just bitched them out. You should see the messed up email I got from them.

[kingpd@businessprints.net]

Re: Sorry but I have to BITCH about Densi and Partsnow...comments solicited as well.

Alright...anyone out there buying from Densi or Partsnow may find this interesting.

I happened to have downloaded a master spreadsheet of all the parts and supplies before Densi partnered with Partsnow. So I have ALL of the HISTORICAL prices...these are only a few months old...

When I pointed out that toners went up 20% from a few months ago, I was told it was a glitch (actually both companies said prices weren't going to change so that's lie #1)

Lie #2: that most of the products should be the same price with no increases...well I did some sample testing from the old price file and the new website...this is astonishing.

A few fuser rollers, increased by about 9% (not too bad)

Toner cartridges up about 20% (pretty steep)

Several other sample fuser items increased about 54% (are you fucking kidding me)?

Sampled bags of developers up 66.5% (wow).

So apparently it's not just a glitch or the sales lady was lying to me yet again...