Picked up a new car in February this year. It's had a few issues so I booked it in to the local Volkswagen dealer. Showed the dealer a video of 1 of the problems as its intermittent, service said don't need a test drive we can see it. Dealer asked to keep it overnight to test - yep ok. 2nd day asked by dealer can they keep it a 3rd day as a test today showed the fault & they have ordered the part?
i asked them to confirm that that they have tested it today - yes they replied. I stated it has a tracking device and it's telling me it hasn't moved all day!
they then backtracked saying we oh err we tested it overnight.....
Im going to collect the car tomorrow morning as I've said leave it I'll take it to another dealer.
ill be checking my dash cam as well but hey I'm sure the truth will eventually come out somewhere!
i asked them to confirm that that they have tested it today - yes they replied. I stated it has a tracking device and it's telling me it hasn't moved all day!
they then backtracked saying we oh err we tested it overnight.....
Im going to collect the car tomorrow morning as I've said leave it I'll take it to another dealer.
ill be checking my dash cam as well but hey I'm sure the truth will eventually come out somewhere!
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