ricoh mp2550

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  • alphablaster
    Technician
    • Nov 2020
    • 32

    ricoh mp2550

    Hello world!

    I have a problem with a ricoh mp2550, I tried to scan but I get the "Authentication with the destination has failed..." message.
    I did the firmware update but at first it didn't get accepted from the machine, at one point after some trys it did but either i get still the same message either i get sc-997 code.
    I noticed that i get the sc-997 only if i make a folder at the machine for the scanner, if i go with the manual entry whithout making the folder i get only the "Authentication.." message.
    Any ideas of what that might be ?
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: ricoh mp2550

    Originally posted by alphablaster
    Hello world!

    I have a problem with a ricoh mp2550, I tried to scan but I get the "Authentication with the destination has failed..." message.
    I did the firmware update but at first it didn't get accepted from the machine, at one point after some trys it did but either i get still the same message either i get sc-997 code.
    I noticed that i get the sc-997 only if i make a folder at the machine for the scanner, if i go with the manual entry whithout making the folder i get only the "Authentication.." message.
    Any ideas of what that might be ?
    newbie check in is where you introduce yourself and give us an idea of your skills...


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