Bizhub error code - Near trouble p21/p31

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  • tino reyes
    • Jun 2025

    #1

    Bizhub error code - Near trouble p21/p31

    Hi everyone! I'm new in the group and I would just like to know if anyone knows about this error code coming from my Konica c550 - Near trouble p21/p31.
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9838

    #2
    Re: Bizhub error code - Near trouble p21/p31

    This Parts & Service manual can be purchased for $12.77 and downloaded immediately after payment from



    Paul@justmanuals.com

    Comment

    • Ianizer
      Trusted Tech

      250+ Posts
      • Jul 2011
      • 380

      #3
      Re: Bizhub error code - Near trouble p21/p31

      What is FW level please.
      -I
      My name Peggy.
      You got problem?

      Comment

      • Mr Spock
        Vulcan Inventor of Death

        1,000+ Posts
        • Aug 2006
        • 2064

        #4
        Re: Bizhub error code - Near trouble p21/p31

        Is it down or does it make copies?
        Does it have a background on copies?
        What have you done to it to fix this?

        I would suspect one or more iu's are going bad, transfer belt going bad, or bad laser unit.
        And Star Trek was just a tv show...yeah right!

        Comment

        • Guest

          #5
          Re: Bizhub error code - Near trouble p21/p31

          Originally posted by Mr Spock
          Is it down or does it make copies?
          Does it have a background on copies?
          What have you done to it to fix this?

          I would suspect one or more iu's are going bad, transfer belt going bad, or bad laser unit.



          The printouts are all blacked out, even by just copying or by printout thru computer, it has the same effect.
          tino reyes

          Comment

          • Ianizer
            Trusted Tech

            250+ Posts
            • Jul 2011
            • 380

            #6
            Re: Bizhub error code - Near trouble p21/p31

            Originally posted by hugohug
            The printouts are all blacked out, even by just copying or by printout thru computer, it has the same effect.
            tino reyes
            Okay, wait...

            Your images are entirely black?

            (That smacks of a PDF issue I have run into.)

            You have entirely black images and merely Near Trouble codes?

            Your patch sensors should be losing their twin minds.

            Mithinks we need the whole story.

            Information. I crave information.

            -I
            My name Peggy.
            You got problem?

            Comment

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