Gateway Timeout Error Issues

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  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092
    #1

    Gateway Timeout Error Issues

    504 Gateway Timeout Errors

    when will this issue be addressed/fixed

    can not access Inbox to reply to messages received ----------- happens with all browses, PC, laptops, smartphones.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**
    Tags: gateway, messages, received, reply, timeout
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808
      #2
      Re: Gateway Timeout Error Issues

      Originally posted by teckat
      504 Gateway Timeout Errors

      when will this issue be addressed/fixed

      can not access Inbox to reply to messages received ----------- happens with all browses, PC, laptops, smartphones.
      teckat.. it has been sporadic sine thursday..

      a lot of times it is due to extreme traffic on the site or maybe another round of DDOS attacks are being used. or could be the move from HTTP to HTTPS

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        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7635
          #3
          Re: Gateway Timeout Error Issues

          The 504 Gateway Timeout error is an HTTP status code and now I believe we're moving towards HTTPS...
          Can't speak for myself as luckily I didn't see it.
          Last edited by tsbservice; 09-28-2019, 08:22 PM.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
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            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 35061
              #4
              Re: Gateway Timeout Error Issues

              Could be any gateway, internet switch/router, between your computer and the server you are trying to access. I encounter frequently, usually between 15 minutes before the hour and 10 minutes after. I usually just wait half an hour, try again and it goes through. One thing I have noticed is that it is worst when there is a major sports event that a lot of people are streaming.

              Aneurysm has checked in the past and found no logged errors at the server end for the time period I was having trouble.

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