Inbox broken...

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  • jotunn
    Senior Tech

    500+ Posts
    • Jan 2010
    • 605

    #1

    Inbox broken...

    Could you please take a look at/fix my private message (PM) inbox?
    The issue might be caused by too many stored messages.
    I've tried deleting them as much as possible, but it hasn't changed the situation (I'm not sure if they are actually being deleted). Currently, the Message Center shows no new messages.
    I receive email notifications about new messages, but trying to open a message takes ages and ends up displaying a blank background. Accessing the Inbox and Sent Items directly leads to the same result.
    Sometimes, I can access messages by going to the Message Center and then through the Inbox Preview.

    Thanks for your help!
  • Aneurysm
    Administrator

    1,000+ Posts
    • Jan 2005
    • 1081

    #2
    I fixed a data issue with your profile. Try it again and see if it's working better for you now. If it's not any better, the next option I have from my end is to delete all of your private messages (Inbox, Sent, Saved, Everything)
    "Remain calm. All is well." -Chip Diller, Nov 1963

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    • jotunn
      Senior Tech

      500+ Posts
      • Jan 2010
      • 605

      #3
      Thanks for trying, but unfortunately, there's no improvement. If deleting all the messages is the next step and might help, please proceed. I'm unable to access them regardless.

      Comment

      • Aneurysm
        Administrator

        1,000+ Posts
        • Jan 2005
        • 1081

        #4
        Originally posted by jotunn
        Thanks for trying, but unfortunately, there's no improvement. If deleting all the messages is the next step and might help, please proceed. I'm unable to access them regardless.
        It still looks strange from my end, but give it a try and let me know what it looks like on your end.
        "Remain calm. All is well." -Chip Diller, Nov 1963

        Comment

        • jotunn
          Senior Tech

          500+ Posts
          • Jan 2010
          • 605

          #5
          It looks ok now - everything works as intended.
          Thank you very much.

          Comment

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