Can't view my inbox

[carlsson]

Is it just me?
When I go to my Inbox everything stalls.
I have tried with different browsers, different units and with home network as well as cellular. It just doesn't work.
Is it just me or something with the hosting?

[ZOOTECH]

I have the same symptoms; also, I have not been able to clear the red notification of new message.

[slimslob]

Is it just me?
When I go to my Inbox everything stalls.
I have tried with different browsers, different units and with home network as well as cellular. It just doesn't work.
Is it just me or something with the hosting?

Some more details as to what you have tried. Specifically type of computer, operating system and names of browsers tried. Personally I used a Windows 11 laptop with Firefox browser. I did have a problem immediately after the vBulletin software was updated getting in to answer and/or delete messages as it was considerably different. Personally I would rather just use email.

[carlsson]

I have tried:

• Safari on macOS (Tahoe)
• Chrome on macOS (Tahoe)
• Safari on iPhone with LAN (iOS 18)
• Safari on iPhone with Cellular (iOS 18)
• Chrome on Windows 11

Nothing works, it just stalls.

[slimslob]

I have tried:

• Safari on macOS (Tahoe)
• Chrome on macOS (Tahoe)
• Safari on iPhone with LAN (iOS 18)
• Safari on iPhone with Cellular (iOS 18)
• Chrome on Windows 11

Nothing works, it just stalls.

Try using something other than Apple. FYI Firefox is available for iPhone.

[carlsson]

Try using something other than Apple. FYI Firefox is available for iPhone.

Chrome on Windows 11 isn't enough...?

But okey, just for the sake of it; I just tried with Opera on iOS. Same result.

Can you see the PM I just sent you?
(Which is strange – I can send messages, but I can't see my inbox)

[slimslob]

Chrome on Windows 11 isn't enough...?

But okey, just for the sake of it; I just tried with Opera on iOS. Same result.

Can you see the PM I just sent you?
(Which is strange – I can send messages, but I can't see my inbox)

Came through fine.

[carlsson]

Thanks for the followup.
So it seems that some of us can't access our Inbox, while others have no problems. 🤔
Strange indeed.

[tsbservice]

Thanks for the followup.
So it seems that some of us can't access our Inbox, while others have no problems. 🤔
Strange indeed.

Post screenshots of what you're seeing.
This style PM Inbox isn't intuitive at all.
Also I think that some other members mentioned Inbox full with 65xxx messages BB glitch.
Let's see hopefully Aneurysm can help when he has time.

[Aneurysm]

Thanks for the followup.
So it seems that some of us can't access our Inbox, while others have no problems. 🤔
Strange indeed.

This issue is from a pre-migration database issue that showed up after we moved. I've checked your setup for a few other known issues but at this point the only way I have been able to fix them is to reset your PMs. You don't have too many, but you will lose them all. Let me know.

[carlsson]

This issue is from a pre-migration database issue that showed up after we moved. I've checked your setup for a few other known issues but at this point the only way I have been able to fix them is to reset your PMs. You don't have too many, but you will lose them all. Let me know.

Thanks. You are free to delete them. 👍