app mobile does not work

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  • ernesto
    Trusted Tech

    250+ Posts
    • Oct 2011
    • 430

    #1

    app mobile does not work

    Hi,

    I could not connect nor website neither with the mobile two days ago

    Now, the website is working but I still cannot connect using app mobile. any reason?

    All the best.
  • JR2ALTA
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2010
    • 2030

    #2
    Re: app mobile does not work

    bump

    This is true. I am using Android app and getting "token access" errors and other similar errors.

    Comment

    • ss12
      Trusted Tech

      250+ Posts
      • Jul 2008
      • 289

      #3
      Re: app mobile does not work

      I`m also having issues connecting via the Tapatalk IOS app

      Comment

      • sandmanmac
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Feb 2009
        • 3978

        #4
        Re: app mobile does not work

        Originally posted by JR2ALTA
        bump

        This is true. I am using Android app and getting "token access" errors and other similar errors.
        Just weighing in... I also posted this issue in the "rants, raves,..." section before I was pointed toward this thread.
        The app on my Android phone (Galaxy S3) has been down with a "connection error" for about a week now.

        Comment

        • Elmtech
          Trusted Tech

          100+ Posts
          • Nov 2013
          • 155

          #5
          Re: app mobile does not work

          Same my android app has shown connection error on galaxy s4 phone and galaxy tab 3

          Comment

          • Phrag
            Trusted Tech

            250+ Posts
            • Oct 2012
            • 417

            #6
            Re: app mobile does not work

            I hadn't used the app for a while, but I saw this thread and decided to try. Sure enough;

            "Connection Error. Please try again later." on my S4.

            Comment

            • rthonpm
              Field Supervisor

              2,500+ Posts
              • Aug 2007
              • 2847

              #7
              Re: app mobile does not work

              Still getting this error now, even after deleting and re-installing the app on my BlackBerry. Kind of frustrating not having access to the site on the go, or at least as an extra reference on copier/printer calls.

              Comment

              • ernesto
                Trusted Tech

                250+ Posts
                • Oct 2011
                • 430

                #8
                Re: app mobile does not work

                [emoji4]

                Comment

                • ernesto
                  Trusted Tech

                  250+ Posts
                  • Oct 2011
                  • 430

                  #9
                  Re: app mobile does not work

                  Dear all,

                  I have installed tapatalk and it works, I can surf on copytechnet. Forum by mobile [emoji4]

                  All the best

                  Ernesto

                  Comment

                  • mikadonovan
                    Senior Tech

                    Site Contributor
                    2,500+ Posts
                    • May 2008
                    • 2931

                    #10
                    Re: app mobile does not work

                    Originally posted by sandmanmac
                    Just weighing in... I also posted this issue in the "rants, raves,..." section before I was pointed toward this thread.
                    The app on my Android phone (Galaxy S3) has been down with a "connection error" for about a week now.
                    Me, too.
                    NEVER ASSUME ANYTHING

                    Comment

                    • ss12
                      Trusted Tech

                      250+ Posts
                      • Jul 2008
                      • 289

                      #11
                      Re: app mobile does not work

                      Don't know about the android app but for tapatalk on the iOS I cleared the cache in advanced settings and that worked for me

                      Comment

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