We are also servicing a steel plant. Currently there are mostly Ricoh's Aficio3025/3030 installed - the machines are running very well even if they looks like crap if they haven't been visited for a while. Hard to believe, but most of them are running even better than the same products in a clean office but that may be so because that customer isn't complaining about every little copy quality issue 
One day I got a call for support because the machine jammed. My first impression was ~50 arc marks and a PCU with >120k prints on it's PM counter.
We started with Aficio220/270s, some years later we replaced them with the 1022/1027s series - as you can see we are happy enough to keep up on that product line wich based on the same engine.
I don't know if the actual generation (MP2550/3550) is also reliable enough to stand that kind of customers but I'd guess so.
One day I got a call for support because the machine jammed. My first impression was ~50 arc marks and a PCU with >120k prints on it's PM counter.
We started with Aficio220/270s, some years later we replaced them with the 1022/1027s series - as you can see we are happy enough to keep up on that product line wich based on the same engine.
I don't know if the actual generation (MP2550/3550) is also reliable enough to stand that kind of customers but I'd guess so.
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