New tech training checklist or sop
The company I work for is a small family owned and operated business with 2 locations about 30 miles apart with one Service Manager at each location. We are way behind times as far as proper documentation and software go, but are trying to catch up. We are looking to hire new service techs and sales reps. Do any of you have a new hire training checklist/schedule or performance review for technicians list that you wouldn't mind sharing. I feel like most of the larger companies have at least a 6 week training schedule or something to follow. Thanks in advance for any documents or information you can provide.