Working as a technician for Xerox direct?

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  • ShonRipz
    Technician
    • May 2017
    • 33

    Working as a technician for Xerox direct?

    Looking for opinions or comments on working on Xerox mfps or working for Xerox direct. I've recently gotten a job offer from Xerox.
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Working as a technician for Xerox direct?

    Originally posted by ShonRipz
    Looking for opinions or comments on working on Xerox mfps or working for Xerox direct. I've recently gotten a job offer from Xerox.
    personally having worked for them i'd run fast... but this is your job.

    Comment

    • bsm2
      IT Manager

      25,000+ Posts
      • Feb 2008
      • 27454

      #3
      Re: Working as a technician for Xerox direct?

      Xerox usally hires starting you as a contractor. You follow all the rules but for less pay and benfits but not Xerox. You go through all Xerox training that is very good and only work on models your trained on. Sometimes they will hire if an opening for work ie guy retires but not guarantee.


      There dispatching is world class and also parts. Any part overnighted by 10:30.

      Comment

      • ShonRipz
        Technician
        • May 2017
        • 33

        #4
        Re: Working as a technician for Xerox direct?

        Originally posted by Phil B.
        personally having worked for them i'd run fast... but this is your job.
        Was it the machines you didn't like, or your employers?

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22808

          #5
          Re: Working as a technician for Xerox direct?

          Originally posted by ShonRipz
          Was it the machines you didn't like, or your employers?
          once upon a time they built good boxes.. now they turn out crap machines... some of the people were asshole. this was in the USA SE region

          Comment

          • ShonRipz
            Technician
            • May 2017
            • 33

            #6
            Re: Working as a technician for Xerox direct?

            Originally posted by Phil B.
            personally having worked for them i'd run fast... but this is your job.
            Was it the machines you didn't like, or your employers?

            Comment

            • SalesServiceGuy
              Field Supervisor

              Site Contributor
              5,000+ Posts
              • Dec 2009
              • 7883

              #7
              Re: Working as a technician for Xerox direct?

              You will always be employed under the fear that one day you will wake up on the wrong side of a corporate spreadsheet that requires them to dispose of a certain number of employees quickly.

              As big contracts come and go so do employees.

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22808

                #8
                Re: Working as a technician for Xerox direct?

                Originally posted by ShonRipz
                Was it the machines you didn't like, or your employers?
                i explained in the comment above

                Comment

                • ShonRipz
                  Technician
                  • May 2017
                  • 33

                  #9
                  Re: Working as a technician for Xerox direct?

                  Originally posted by SalesServiceGuy
                  You will always be employed under the fear that one day you will wake up on the wrong side of a corporate spreadsheet that requires them to dispose of a certain number of employees quickly.

                  As big contracts come and go so do employees.
                  Now isn't this true considering the field as a whole? Companies small and large do this I feel.

                  Comment

                  • bsm2
                    IT Manager

                    25,000+ Posts
                    • Feb 2008
                    • 27454

                    #10
                    Re: Working as a technician for Xerox direct?

                    Good Luck

                    Comment

                    • rickncs
                      Technician
                      • Jan 2015
                      • 11

                      #11
                      Re: Working as a technician for Xerox direct?

                      I worked for Xerox 20+years, left in 2005 but have kept in touch with former employees, trainers. The company is a shell of what it once was. Very few techs are direct Xerox employees, most are working for 3rd party companies. I seen it coming when I left and don't regret it a bit. Working for a small local IT services company that is a Copystar dealer but am currently exploring options at Canon USA if anyone has opinions for that company. Might start a new post for that but thought I'd throw that out. I've been in the industry for 37 years so not looking to start a career, just something to bridge to retirement. Thanks for any comments.

                      Comment

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