Eautomate dispatch time off

[victor25]

Anyone know why our eautomate dispatch time is 1 hour ahead? The program knows the right time for everything else, but when we go to enter or clear a service call everything is 1 hour ahead

[StevenS]

The difference in the time setting has to do with daylight time adjust being set on the server where eautomate is running. We had the same problem and turned of daylight saving auto adjustment and set the time manually. Not sure if there is a better way to resolve this.

[victor25]

thanks Steven, but we tried that allready. We have tried it on and off, also tried it on and off at dispatch computer. It's just weird!!

[victor25]

Sorry Steve you were right. The daylight saving must be turned off at the server, but then of course you have to set the time LOL