24/7 service

[Tonerbomb]

Anyone out there providing 24/7 on call service?? If so what are you charging and how are the tech's paid? Thanks.

[Tonerbomb]

IS anyone outthere doing this???

[peterepeat]

The only requests we ever get for 24/7 service is usually for short-term rentals - meetings, conventions, etc. We try to rotate for the technicians as much as possible, but being voluntary, it's usually the same couple guys. The tech gets paid a base for being available for the time period plus a little extra if he gets called in. Amount sometimes depends on the type and amount of equipment. We do charge the customer a hefty amount - "take it or leave it".