Pagescope, Orange Network tab just goes to a blank screen ??? Bizhub 501

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  • CCS
    Trusted Tech

    Site Contributor
    250+ Posts
    • Feb 2008
    • 266

    #1

    Pagescope, Orange Network tab just goes to a blank screen ??? Bizhub 501

    This is on bizhub 501, I'm copier tech, but the IT person at the account is having trouble getting into the network tab in the Pagescope web interface. When you select the orange network tab-just get a blank screen. We tried using Chrome as well, got in one time just for a few seconds, unable to get back in. We also tried on multiple desktops with xp/7/8 - no help.
    We just simply need to get into Network to add e-mail addresses.
    How do we resolve this issue ?
  • habik
    Service Manager

    Site Contributor
    1,000+ Posts
    • Apr 2010
    • 2013

    #2
    Re: Pagescope, Orange Network tab just goes to a blank screen ??? Bizhub 501

    IE ... Add the page to compatibility view, and use HTML not flash. Id start there or just a simple trouble reset.


    Sent from my iDon't believe in marketing device using Tapatalk
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE

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    • CCS
      Trusted Tech

      Site Contributor
      250+ Posts
      • Feb 2008
      • 266

      #3
      Re: Pagescope, Orange Network tab just goes to a blank screen ??? Bizhub 501

      Got it going by using Firefox, thanks.

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