Scan to Email with Office 365

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  • TonerMunkeh
    Professional Moron

    2,500+ Posts
    • Apr 2008
    • 3865

    #1

    Scan to Email with Office 365

    Guys,

    Quick heads up, can't see if this has been posted on here before. I have found a working method of getting scan to email set up by using the MX records on the customer's domain.

    If you do a search for the customer's domain on the following site:



    For instance the customer's domain is google.com. The MX record will return as google-com.mail.protection.outlook.com. Input that into your machine using port 25 and no authentication and voila! Scan to email works.

    One down side - the customer can only scan to addresses within their own domain.
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.
  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5462

    #2
    Re: Scan to Email with Office 365

    Have you deleted the certificate on the machine and tried an office 365 account with authentication. Ones you have have access to the customer portal it's easy. or use the info@ or admin@ account.
    Whatever

    Comment

    • techsass
      Trusted Tech

      Site Contributor
      100+ Posts
      • Dec 2010
      • 248

      #3
      Re: Scan to Email with Office 365

      I've only been involved with 2 upgrades. What I found works is:

      mail.messaging.microsoft.com on port 25 with no authentication

      It will only send within the customer's domain, but they both were having so many headaches with the rest of the upgrade that they thought that was awesome.

      Comment

      • TonerMunkeh
        Professional Moron

        2,500+ Posts
        • Apr 2008
        • 3865

        #4
        Re: Scan to Email with Office 365

        Originally posted by techsass
        I've only been involved with 2 upgrades. What I found works is:

        mail.messaging.microsoft.com on port 25 with no authentication

        It will only send within the customer's domain, but they both were having so many headaches with the rest of the upgrade that they thought that was awesome.
        I tried that with a customer a couple of years ago and all of a sudden it stopped working. I used the MX record trick and it suddenly started again. How random.
        It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

        Hit it.

        Comment

        • freedomseahorse
          Technician
          • Mar 2012
          • 37

          #5
          Re: Scan to Email with Office 365

          Originally posted by TonerMunkeh
          I tried that with a customer a couple of years ago and all of a sudden it stopped working. I used the MX record trick and it suddenly started again. How random.

          Hello,can you give a video to teach use how it work in photostate machine
          ?

          Comment

          • faxman28
            Trusted Tech

            Site Contributor
            250+ Posts
            • Nov 2010
            • 436

            #6
            Re: Scan to Email with Office 365

            The latest from msft TechNet, updated 8/31/2015:


            dn554323(d=printer).pdf

            Comment

            • freedomseahorse
              Technician
              • Mar 2012
              • 37

              #7
              Re: Scan to Email with Office 365

              Originally posted by faxman28
              The latest from msft TechNet, updated 8/31/2015:


              [ATTACH]30576[/ATTACH]

              Hello,thank for reply.BUt i knew that the OFFICE365 is need to paid,so may i also done the scan to email with the free email such as gmail or hotmail.If can how to do it ? because i have Ricoh MPC3000 and Canon IR-advc5235 ,and i also have a worldclient webmail but i try to setting it but always not success.

              Comment

              • ZOOTECH
                Senior member of CRS

                Site Contributor
                2,500+ Posts
                • Jul 2007
                • 3375

                #8
                Re: Scan to Email with Office 365

                I don't know if this revalent to this discussion or not, but I saw that in the SMTP settings for the reply email address it must be preceded with a < and ending with >.
                "You can't trust your eyes, if your mind is out of focus" --

                Comment

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