Sharpdesk Mobile Questions

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  • mbcruzin
    Trusted Tech

    100+ Posts
    • Aug 2013
    • 142
    #1

    Sharpdesk Mobile Questions

    I have been trying to set up my Sharpdesk mobile app to access my g-mail account. However I keep getting "connection failed" message. Changed my g-mail account to use less secure apps, messed with port settings on the app, but still no success. Has anyone here messed with this app settings? Please help my sales mangler is breathing down my neck as i type this............He needs a tic tac.
    Tags: mobile, sharpdesk
    • faxman28
      Trusted Tech

      Site Contributor
      250+ Posts
      • Nov 2010
      • 436
      #2
      Re: Sharpdesk Mobile Questions

      sharpdesk mobile like sharpdesk, will only attach a doc to and open email app. I know it works on win 10(latest build) . are you using android or ios.?

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        • mbcruzin
          Trusted Tech

          100+ Posts
          • Aug 2013
          • 142
          #3
          Re: Sharpdesk Mobile Questions

          Originally posted by faxman28
          sharpdesk mobile like sharpdesk, will only attach a doc to and open email app. I know it works on win 10(latest build) . are you using android or ios.?
          IOS for an iPad and iPhone.... have not tried Android yet.

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            • faxman28
              Trusted Tech

              Site Contributor
              250+ Posts
              • Nov 2010
              • 436
              #4
              Re: Sharpdesk Mobile Questions

              Originally posted by mbcruzin
              IOS for an iPad and iPhone.... have not tried Android yet.

              have you got it working ?

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