During my months as a tech, I've notice that many are discourage with dealing with CDS and or com test. I wanted to create this thread to help those whom are trying to have a successful connection.
(1) Make sure the DNS are correct !! I can't stress this enough.
(2) Enable SNTP ( when enable SNTP, use clock.nyc.he.net )
(3) Fiery SNTP ( Select North America )
(3) Make sure the TIME is correct on the machine
(4) Certain service mode level 1&2 settings are on ( I wouldn't list, not sure what the policies are for posting vital info regarding service mode )
(5) If the customer has IT; make sure the port isn't blocked
I will keep adding on if any other network tips I come across.
Note * Not sure if you have a sticky section
(1) Make sure the DNS are correct !! I can't stress this enough.
(2) Enable SNTP ( when enable SNTP, use clock.nyc.he.net )
(3) Fiery SNTP ( Select North America )
(3) Make sure the TIME is correct on the machine
(4) Certain service mode level 1&2 settings are on ( I wouldn't list, not sure what the policies are for posting vital info regarding service mode )
(5) If the customer has IT; make sure the port isn't blocked
I will keep adding on if any other network tips I come across.
Note * Not sure if you have a sticky section