Bizhub FTP Scans are not Shared but SMB Scans Are Shared

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  • captainrva
    Trusted Tech

    100+ Posts
    • Oct 2014
    • 100
    #1

    Bizhub FTP Scans are not Shared but SMB Scans Are Shared

    Hello,

    I have recently noticed on a variety of Bizhub copiers and printers that when you do an FTP scan using the Konica Minolta FTP utility, the scanned files are not visible to other users on the network. When I do SMB scans to same folder, the files are visible to other users. The Scans folder (Parent folder) has permissions for Everyone to Read/Write and Everyone has Security permissions as well with inherited permissions but the FTP scanned file has neither after being scanned. On some windows systems I have noticed a little yellow 'Lock' icon on FTP scanned PDF files but I don't always see that.

    I had to leave a few customers with a Batch file to copy and paste the FTP scanned files back into the folder and then everyone can see them.

    Any help is appreciated.
    Tags: None
    • Hansoon
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Sep 2007
      • 3373
      #2
      Re: Bizhub FTP Scans are not Shared but SMB Scans Are Shared

      Because of issues I'm not using the KonicaMinolta FTP-Utility any more. Since many years we use Free Quick 'n Easy FTP Lite Quick 'n Easy FTP Server Lite (Download link at the bottom of the page)

      Works very good for us and we have around 100 customers using it daily. Set up is very easy and the Server Log makes it easy to diagnose connection problems if they occur.

      Hans
      “Sent from my Intel 80286 using MS-DOS 2.0”

        Comment

        • wseyller
          Service Manager

          1,000+ Posts
          • Sep 2012
          • 1129
          #3
          Re: Bizhub FTP Scans are not Shared but SMB Scans Are Shared

          This is an issue with the FTP utility. But if you setup the FTP folder directly on the desktop you won't get the lock or permission issue.

          Nowadays I just use the built in IIS to create a FTP server without the need of any additional software and it runs as a service.

          Sent from my XT1254 using Tapatalk

            Comment

            • allan
              RTFM!!

              5,000+ Posts
              • Apr 2010
              • 5462
              #4
              Re: Bizhub FTP Scans are not Shared but SMB Scans Are Shared

              Do u use anonymous?
              Whatever

                Comment

                • allan
                  RTFM!!

                  5,000+ Posts
                  • Apr 2010
                  • 5462
                  #5
                  Re: Bizhub FTP Scans are not Shared but SMB Scans Are Shared

                  Originally posted by Hansoon
                  Because of issues I'm not using the KonicaMinolta FTP-Utility any more. Since many years we use Free Quick 'n Easy FTP Lite Quick 'n Easy FTP Server Lite (Download link at the bottom of the page)

                  Works very good for us and we have around 100 customers using it daily. Set up is very easy and the Server Log makes it easy to diagnose connection problems if they occur.

                  Hans

                  Thanks Hans. I will test this soon.
                  Whatever

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