Canon IR advc3080 scan to file problem

[tamboknon]

Hi Sir, I'm working with the scan to file with this unit it is operational ever since but today the scanning cannot go through the folder always saying check the server. I reconfigured all the details. I'm scanning through the server but directly in the user shared folder it is working. What could be the problem? TIA

[dan7777]

Re: Canon IR advc3080 scan to file problem

Hi Sir, I'm working with the scan to file with this unit it is operational ever since but today the scanning cannot go through the folder always saying check the server. I reconfigured all the details. I'm scanning through the server but directly in the user shared folder it is working. What could be the problem? TIA

The first thing I check if it was working before is to see if the password changed. I don't have many of that model anymore but on the others you can go to the address book on copier and edit and see if you can go to the scan folder. If you can not see the folder make sure the dns settings are correct.

[tamboknon]

Re: Canon IR advc3080 scan to file problem

Thank you for the reply Sir Dan7777. The scan to file is now working I just reset the server.

[kingsat]

Re: Canon IR advc3080 scan to file problem

hi,

do you use swith ?? or directe cable ?

[peter42]

Re: Canon IR advc3080 scan to file problem

Have in mind, often the user moves his scan-folder from the server to his desktop, instead creating a shortcut. That results in scanner trouble for the service team.
We charged them for thouse difficults.