Hold Print Function on Ricoh MP 4000

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  • lozzaLinde
    #1

    Hold Print Function on Ricoh MP 4000

    Hiya All,
    We have a Ricoh MP 4000 that we are evaluating on our network. We have managed to get Windows Authentication to work (including Groups). And we've got LDAP working okay (looking at Active Directory).

    One of the functions I want to get working is the "Hold Print" function. The idea will be that 99% can send their prints to the MFP and they will get held there using 'Hold Print'. Then the user walks up to the machine, logs in so to print off their pages. The print driver requires a username and password to be set up in the driver for this to work. This is where the problem is, when the user updates their network password the details need to be updated in the driver too. This isn't really approriate in the production enviroment. Is there a way to send a print without specifying the password and still link the print to the user. or am I getting the wrong end of the stick?

    Laurence
    Tags: 4000, function, load paper, permanently, print, prompts, pulled, release, ricoh, ricoh mp, user name, walks, wrong
    • cobiray
      Passing Duplication Xpert

      1,000+ Posts
      • Mar 2008
      • 1199
      #2
      As far as I know, the name and password input in the print driver are irrelevant to the network user name and password. I do not think it has any relation to LDAP or active directory. You should be able to set those up as defaults and forget about them. I think if you want to change them you have to change them through the print preferences window.
      the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
      Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
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        • rthonpm
          Field Supervisor

          2,500+ Posts
          • Aug 2007
          • 2847
          #3
          The user name and password fields for this are completely separate from a user's network ID's. They can be anything the individual user wants them to be.
          The best thing to do is have your users set them from the printer properties through the start menu as opposed to putting it in when sending the file to print, otherwise the settings will not stay in the driver permanently.

            Comment

            • lozzaLinde
              #4
              Just need to check I've got this right.

              Thanks for your replies.

              So just to check. I've got the copier so that it uses Windows Authentication (it doesn't use local user settings). Therefore I shouldn't need to specify a username and password?

              The jobs sent from my account should just queue at the MFP?

              PS. Are there any good guides for setting these up. The Online Admin guide isn't all that good to be honest.

              Thanks

              Laurence

                Comment

                • unisys12
                  Trusted Tech

                  250+ Posts
                  • Jul 2007
                  • 490
                  #5
                  Wait a minute guys... maybe I am totally wrong here, but does Hold Print actually use a password? I thought it was Lock Print that utilized the password.

                  With Hold Print, you should not have to give the document a password or username. The printer should simply hold the print job in it's que. After the user chooses Hold Print from the Job Type list and the job is sent, the user walks up to the MFP and presses the Printer Button. On the left hand side of the display, the user press the Hold Print button and a the Hold que will come up. They select their document and it will print.

                  With Lock Print, after chooseing File, Print, the user selects Locked print from the drop list of Job Types. the user then clicks the details button next to the Job Type menu. This prompts the user for a username and/or password. This info is created at this time. It is not pulled from anywhere such as Active Directory or anything like that. The user actually makes up their own info here. Enter one or the other or both. Then, just as before, the user walks up to the MFP, but this time choosing Locked Print. It will then display a list of Locked print jobs. When the user selects their job to print, it will ask for the user name and password that they entered after clicking the details button. This will release the job.

                  Hold print is primiarly used for situations where a user is going to print a job on special stock, such as colored paper or letterhead, and it is currently not keep in one of the paper trays on the MFP/Printer. This allows the job to be held at the MFP and gives the user time to get to the machine and place the proper paper in the tray they choose in the driver for that job. This eliminates the job being printed on the worng stock, which is wastefull or the machine displaying a Load Paper message, which in turn will not allow any other print jobs to print until that job is released from the que.

                  Of course, Locked Print is designed for printing of confindential documents that should only be released from the printer while the person in charge of those documents are at the printer. Think what would happen if your Accounting dept printed out a spreadsheet with payroll on it!

                  Anyway, I hope this helps.
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                    Comment

                    • lozzaLinde
                      #6
                      Thanks a lot for your help. I think thats cleared it up!

                      Laurence

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