Loses signature in Outlook when forward email from a Ricoh scan

[tonnerboy]

[Gift]

Re: Loses signature in Outlook when forward email from a Ricoh scan

You can switch between plain text und html in outlook but usually the layout might be different if you switch from plain to html

[tonnerboy]

Re: Loses signature in Outlook when forward email from a Ricoh scan

You can switch between plain text und html in outlook but usually the layout might be different if you switch from plain to html

Thank you.

Do we have to do it every single time? or can I configure Outlook to allways convert the emails to HTML?

[slimslob]

Re: Loses signature in Outlook when forward email from a Ricoh scan

When you receive an email in plain text, there is no HTML content to forward. If you want the scanned file to be forwarded as part of a HTML email, extract the scanned attachment and attach it to a new HTML email.

[tonnerboy]

Re: Loses signature in Outlook when forward email from a Ricoh scan

When you receive an email in plain text, there is no HTML content to forward. If you want the scanned file to be forwarded as part of a HTML email, extract the scanned attachment and attach it to a new HTML email.

[rthonpm]

Re: Loses signature in Outlook when forward email from a Ricoh scan

There's no real way to do a conversion from plain text to HTML: they are two very different presentation formats. You can do the opposite conversion, from HTML to plain text, but that's just HTML code so you get all of the formatting notation such as "<p>" and the break lines, etc.

While HTML email is pretty to look at, since it does use the backend browser on the system to render, it can open a customer up to security issues. One email with a malicious Javascript snippet embedded into it can run just by using the preview pane.