Weird .PDF issue

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  • rmoncak
    • Jun 2025
    #1

    Weird .PDF issue

    customer is trying to print the .PDF file below

    http://www.johnmccain.com/downloads/issues/healthcare.pdf
    (not meant to be a political statement)

    on a Ricoh 2550sp...the file wont print correctly and they get an error and then the ricoh prints out a syntax error...this is the only .PDF file that won't print. it print on their hp printer and my canon at my house.

    any suggestions.
    Tags: hp printer, issu, issue, pdf, printing issue, slower, weird, won't print
    • Scott_Lewis
      Senior Tech

      500+ Posts
      • Mar 2007
      • 519
      #2
      Have you tried to print it as an 'image' file? It is slower, but it can be helpful sometimes.

        Comment

        • cobiray
          Passing Duplication Xpert

          1,000+ Posts
          • Mar 2008
          • 1199
          #3
          What print driver are you using? PS? PCL 5? PCL 6? RPCS? I've seen strange anomalies with the PCL 6 driver. Nothing concrete or consistent, but strange little things here and there. Try another driver type and see what happens.
          the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
          Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
          Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

            Comment

            • Cipher
              It's not easy being green

              1,000+ Posts
              • May 2006
              • 1309
              #4
              Try changing the memory usage from frame to font priority.

              That should fix syntax error 91.
              • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

              Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

                Comment

                • FMC
                  Technician

                  50+ Posts
                  • Aug 2008
                  • 88
                  #5
                  I agree with the last two posts.I always use PCL5 and set the memory useage to font.

                  PCL6 does so really weird thing for some reason.

                    Comment

                    • Master-of-None
                      #6

                      I also agree with the last few posts.
                      PCL5 is Rock Solid ......

                      By definition: A PDF (Portable Document Format) was designed to be portable and not application or printer specific.

                      Today PDF's are created in every imaginable                       way and with so many application variables that some are no longer compatible with all printers.

                      If the PCL5 driver or changing from frame to font priority has no effect on the printing issue you could ask for the document in its native form and troubleshoot the root cause of the problem.


                      Good Luck !!!


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