Device Certificate for Scanning

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  • ABS tect
    Senior Tech

    500+ Posts
    • Sep 2013
    • 511

    #1

    Device Certificate for Scanning

    On the older MP's such as the MP C5000, C2500, and MP 161 and such...in order to due scan to email it makes you have a device certificate to permit ssl communication. What is this certificate and how do i download it onto these machines?
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 37469

    #2
    Re: Device Certificate for Scanning

    Device certificates are only required by specific applications and features such as @Remote. They are not installed, they are created by the app/feature when you set them up. Scan to email requires a site certificate. Older models, such as the MP C5000, might not support site certificates. Attached is a Ricoh white paper on scan to email. Inserted inline is a Knowledge base document on setting up site certificates on those model that support them and do not come with the pre-installed. How do I setup SMTP over SSL on a Ricoh Family group device.pdf
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    • ABS tect
      Senior Tech

      500+ Posts
      • Sep 2013
      • 511

      #3
      Re: Device Certificate for Scanning

      Originally posted by slimslob
      Device certificates are only required by specific applications and features such as @Remote. They are not installed, they are created by the app/feature when you set them up. Scan to email requires a site certificate. Older models, such as the MP C5000, might not support site certificates. Attached is a Ricoh white paper on scan to email. Inserted inline is a Knowledge base document on setting up site certificates on those model that support them and do not come with the pre-installed. [ATTACH]38668[/ATTACH]
      Thanks man that helps a lot...ill give it a shot

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      • techsass
        Trusted Tech

        Site Contributor
        100+ Posts
        • Dec 2010
        • 248

        #4
        Re: Device Certificate for Scanning

        I haven't setup scanning on any machines in quite awhile that don't allow SSL. What I used to do is create gmail accounts for each user and setup forwarding to their work email. I'd use " ASPMX.L.GOOGLE.COM " as the SMTP server since it would still accept port 25.

        I'm assuming that still works, since I've never gotten any calls for my scan to email quit working. Of course I've been wrong before so maybe it isn't still available.

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