Samsung SCX-6555 Dropping Network Connection

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  • encorelaser@comcast.net
    Technician

    Site Contributor
    50+ Posts
    • May 2011
    • 63

    #1

    Samsung SCX-6555 Dropping Network Connection

    I have a 6555 that has being dropping out of the network intermittently. When it stops working the amber light at the RJ45 at the machine goes off, the green light is on. I have plugged the network cable from the machine to a computer and the network is working properly. I reseated all plugs on the controller board, reset network settings, and did a reset on the machine with no luck. It will start working randomly just sitting there. I believe the controller board (JC92-01941D) is probably defective but it is expensive and hard to get. It is on backorder at Collins. Has anyone tried to connect an external print server to this machine? I tried an HP Jetdirect 310x but it did not work.
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