Scanning Office365

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  • mansart
    Senior Tech

    Site Contributor
    500+ Posts
    • Apr 2009
    • 851

    Scanning Office365

    anyone having issue with scanning to Office356 smtp servers today??

    Seems like all my customers using 365 are getting time out errors.....
  • Dustin(WOP)
    Trusted Tech

    100+ Posts
    • Apr 2009
    • 223

    #2
    Re: Scanning Office365

    Same issue here, on hold with Microsoft support for 2 hours now...

    Comment

    • Dustin(WOP)
      Trusted Tech

      100+ Posts
      • Apr 2009
      • 223

      #3
      Re: Scanning Office365

      Just got off the phone with tech support. TLS 1.0 &1.1 are being discontinued by O365. The update wasn't supposed to happen until 10-31-18 but they pushed it out early and Sharp, as well as other manufactures are not ready for it.
      See below link:


      Time to find a workaround for the time being until manufactures get the updates ready for TLS 1.2.

      Comment

      • Grebom
        Junior Member
        • Oct 2012
        • 5

        #4
        Re: Scanning Office365

        One of my coworkers just found this video published today. We have tested it and it is working for us. Essentially you need to put brackets around the SMTP sender address, such as <sender@email.com>

        Comment

        • choclophile
          Junior Member
          • Jun 2018
          • 1

          #5
          Re: Scanning Office365

          Originally posted by Grebom
          One of my coworkers just found this video published today. We have tested it and it is working for us. Essentially you need to put brackets around the SMTP sender address, such as <sender@email.com>

          Dealt with this issue twice today. This solution worked in the first instance but not in the second.

          Comment

          • mansart
            Senior Tech

            Site Contributor
            500+ Posts
            • Apr 2009
            • 851

            #6
            Re: Scanning Office365

            smtp O365.pdf

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            Working...