Hi all.
I sell Kyocera, and I usually set up SMB scan when the customer wants scanning. Most times it works fine, a few times Kaspersky or McAfee blocks it but can get around that. It seems lately I'm having more problems with 2101 errors on Windows 10. I had two just today, one with a KM-4050 and one with an M2035mfp. Both are using Windows 10 (I don't know what version, but I will find that out. Honestly, I didn't know there were different versions until this forum. I still use Win 7 on my shop computer. I'm not an IT guy, just a small two man shop who needs to connect these basically on my own. 90% of the time I can get it working. In reading these posts, there are some things I don't fully understand, and hopefully can get some info from those more knowledgeable than I.
Here's what I've done: I've created a folder on the root of "C" drive, shared it with everyone and changed to Read/Write. Made sure user name and password were correct, checked on "Turn on or off Windows Features" and made sure SMB boxes were all checked. Tried both host name and IP address, and as far as I know, any firewall is turned off (one doesn't have one except windows firewall, and the other I definitely shut off), and always get a 2101 error.
I did not check DNS settings (I didn't think about it, but I thought that only mattered with host name). I don't know if port 139 or 445 is on, I don't know how to check that. The KM-4050 uses port 139 and the M2035 uses port 445.
Both the 4050 and M2035 are currently being used for scanning by 4 or 5 other computers (I believe all windows 7 or 8), both locations just want to add an additional computer and user.
Any help would be most appreciated. Thanks! Jeff M.
I sell Kyocera, and I usually set up SMB scan when the customer wants scanning. Most times it works fine, a few times Kaspersky or McAfee blocks it but can get around that. It seems lately I'm having more problems with 2101 errors on Windows 10. I had two just today, one with a KM-4050 and one with an M2035mfp. Both are using Windows 10 (I don't know what version, but I will find that out. Honestly, I didn't know there were different versions until this forum. I still use Win 7 on my shop computer. I'm not an IT guy, just a small two man shop who needs to connect these basically on my own. 90% of the time I can get it working. In reading these posts, there are some things I don't fully understand, and hopefully can get some info from those more knowledgeable than I.
Here's what I've done: I've created a folder on the root of "C" drive, shared it with everyone and changed to Read/Write. Made sure user name and password were correct, checked on "Turn on or off Windows Features" and made sure SMB boxes were all checked. Tried both host name and IP address, and as far as I know, any firewall is turned off (one doesn't have one except windows firewall, and the other I definitely shut off), and always get a 2101 error.
I did not check DNS settings (I didn't think about it, but I thought that only mattered with host name). I don't know if port 139 or 445 is on, I don't know how to check that. The KM-4050 uses port 139 and the M2035 uses port 445.
Both the 4050 and M2035 are currently being used for scanning by 4 or 5 other computers (I believe all windows 7 or 8), both locations just want to add an additional computer and user.
Any help would be most appreciated. Thanks! Jeff M.
Comment