RICOH MP-2501 L

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  • Polo-022
    Trusted Tech

    250+ Posts
    • Sep 2007
    • 479

    RICOH MP-2501 L

    Machine has only a USB port and it is not recognized
    as a printer even if i installed it at another pc or laptop.
    Is this a damaged USB port or a BICU board, is it a blockage
    on it's own logic?
    Searching service manual i didn't find anything to restore logic,
    does anyone has a good suggestion?
    Thanks for any input.

    MP 2501L uses DDST driver...
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: RICOH MP-2501 L

    Originally posted by Polo-022
    Machine has only a USB port and it is not recognized
    as a printer even if i installed it at another pc or laptop.
    Is this a damaged USB port or a BICU board, is it a blockage
    on it's own logic?
    Searching service manual i didn't find anything to restore logic,
    does anyone has a good suggestion?
    Thanks for any input.MP 2501L uses DDST driver...
    well looking at the specs for this.. there is NO USB listed for print nor net.. those MIGHT have been for SERVICE only

    MP 2501L Specifications | Ricoh Asia Pacific

    Comment

    • Polo-022
      Trusted Tech

      250+ Posts
      • Sep 2007
      • 479

      #3
      Re: RICOH MP-2501 L

      Thanks Phil, this is not a standard photocopier only,
      it prints and scans as well.

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: RICOH MP-2501 L

        Originally posted by Polo-022
        Thanks Phil, this is not a standard photocopier only,
        it prints and scans as well.
        Oky fine.. does it support USB and if so has that port been activated? Not a lot of info provided


        Sent from my SM-G960U using Tapatalk

        Comment

        • Polo-022
          Trusted Tech

          250+ Posts
          • Sep 2007
          • 479

          #5
          Re: RICOH MP-2501 L

          Usb port is activated as default from the factory and through
          this port client could print. But suddenly it stopped to print and he called me
          to isolate the problem. SP settings have been checked, i can't find something suspicious!!

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7635

            #6
            Re: RICOH MP-2501 L

            Don't know this model but i have seen lot of damaged USB/NIC ports on different models. Worst case port is a part of main board, sometimes if you're lucky they are dedicated.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 35067

              #7
              Re: RICOH MP-2501 L

              Originally posted by Polo-022
              Usb port is activated as default from the factory and through
              this port client could print. But suddenly it stopped to print and he called me
              to isolate the problem. SP settings have been checked, i can't find something suspicious!!
              Did it stop printing immediately following a Windows update? Most computers have multiple USB ports. Did someone inadvertently disconnect the USB cable and reconnect it to the wrong port like maybe janitorial service?

              Comment

              • Polo-022
                Trusted Tech

                250+ Posts
                • Sep 2007
                • 479

                #8
                Re: RICOH MP-2501 L

                Originally posted by slimslob
                Did it stop printing immediately following a Windows update? Most computers have multiple USB ports. Did someone inadvertently disconnect the USB cable and reconnect it to the wrong port like maybe janitorial service?
                May be yes, may be no...things are that i have never faced a
                damaged USB port. Well, i checked (plugs in & out) GDI Basic Board which is very expensive, BICU too.
                I use to have always such a problem with the same client, so
                i suggested a network printer as a cheap solution.
                Thanks again, i appreciate your help.

                Comment

                • sturmtrooper
                  Copier Combobulator

                  500+ Posts
                  • May 2016
                  • 589

                  #9
                  Re: RICOH MP-2501 L

                  Originally posted by Polo-022
                  May be yes, may be no...things are that i have never faced a
                  damaged USB port. Well, i checked (plugs in & out) GDI Basic Board which is very expensive, BICU too.
                  I use to have always such a problem with the same client, so
                  i suggested a network printer as a cheap solution.
                  Thanks again, i appreciate your help.
                  If you think the USB port is damaged you can always desolder it and solder on a new one like this
                  USB Female Type B Connector - PRT-00139 - SparkFun Electronics

                  A hot air station would make it easier but even with a standard soldering iron you could remove it. Much cheaper than a new board.

                  Now before doing that have you tried printing to it over USB from another computer or a laptop? I'd try that first.

                  Comment

                  • Polo-022
                    Trusted Tech

                    250+ Posts
                    • Sep 2007
                    • 479

                    #10
                    Re: RICOH MP-2501 L

                    Originally posted by sturmtrooper
                    If you think the USB port is damaged you can always desolder it and solder on a new one like this
                    USB Female Type B Connector - PRT-00139 - SparkFun Electronics

                    A hot air station would make it easier but even with a standard soldering iron you could remove it. Much cheaper than a new board.

                    Now before doing that have you tried printing to it over USB from another computer or a laptop? I'd try that first.
                    Not so easy to destroy a USB Type B connector and how to diagnose that it's the connector faulty...
                    read my first post please, to answer the question what i have done so far...Thanks s/trooper

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