Konica 7145,350,600

[Kamelboi711]

Konica 7145,350,600

Hi All,

I ran into an issue where scan to email fails on Exchange2007. All these models were working fine with Exchange 2000. I was wondering if there is a firmware that needs to be updated. Everytime when i scan, it'll print out a error page with this result ( EA01A5). If you guys ever ran into one of these, please help me...

Thanks

[Benedict]

OA technician

Is this a new set up or was it working before but here is the reason for code below and try to ping the SMTP server and check for reply but problem could basic.Make sure user authentication is not blocking your scans from being sent to its desired destination.


[IMG]file:///C:/DOCUME%7E1/BENEDI%7E1.BEN/LOCALS%7E1/Temp/moz-screenshot-3.jpg[/IMG]EAXXXX The LAN cable is not connected,
communication to the
SMTP server failed, or transmission
was attempted to an
incorrect destination address.
Check that the LAN cable is properly
connected, that the SMTP server can
communicate, that the network settings
such as the subnet mask are correct,
and that the destination e-mail address
is correct. Refer to page 2-20.
[IMG]file:///C:/DOCUME%7E1/BENEDI%7E1.BEN/LOCALS%7E1/Temp/moz-screenshot.jpg[/IMG][IMG]file:///C:/DOCUME%7E1/BENEDI%7E1.BEN/LOCALS%7E1/Temp/moz-screenshot-1.jpg[/IMG][IMG]file:///C:/DOCUME%7E1/BENEDI%7E1.BEN/LOCALS%7E1/Temp/moz-screenshot-2.jpg[/IMG]