Canon ipf770 mfp scan software multiple instances issue...

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  • n25an
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2008
    • 1030

    Canon ipf770 mfp scan software multiple instances issue...

    I had an issue where a user was logged into two accounts on windows... he did a switch between the two accounts...
    the scan software had two instances... one in each account running... for convenience first instance is account a and second instance is account b... account a had full functionality of software... for account b there was limited functionality... software looked like it was broken... so all scans all popups showed up in account A but nothing showed up where the user was currently logged in... Account B...

    my question is it possible via windows settings to have both instances fully functional or is the limited functionality in one user account a feature...
    and when I did reinstall there was no request to limit functionality to one user or give full access to all users on pc...
    Sad To Say I Don't Have a Life
    I do this stuff on the weekends too
  • JParker
    Technician II

    Site Contributor
    50+ Posts
    • Jul 2015
    • 51

    #2
    Re: Canon ipf770 mfp scan software multiple instances issue...

    Which scan software are you using? Are all users Administrator or Local?

    Comment

    • n25an
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2008
      • 1030

      #3
      Re: Canon ipf770 mfp scan software multiple instances issue...

      Originally posted by JParker
      Which scan software are you using? Are all users Administrator or Local?
      scan app L
      Sad To Say I Don't Have a Life
      I do this stuff on the weekends too

      Comment

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